Dáil Éireann Debate, Tuesday - 23 October 2018
564. Deputy Fiona O'Loughlin asked the Minister for Transport, Tourism and Sport the reason there is an administration fee for a person replacing a broken taxsaver travel ticket; and if he will make a statement on the matter. [43370/18]
Amharc ar fhreagra565. Deputy Fiona O'Loughlin asked the Minister for Transport, Tourism and Sport if the procedure for a replacement Taxsaver ticket will be reviewed in order to reduce inconvenience to commuters. [43371/18]
Amharc ar fhreagraI propose to take Questions Nos. 564 and 565 together.
As Minister for Transport, Tourism and Sport, I have responsibility for policy and overall funding in relation to public transport. Matters relating to fees payable by consumers to replace lost annual tickets/smartcards are day-to-day operational issues for the transport operators concerned in the first instance and I have no function in such matters.
If a taxsaver ticket is on a Leap Card then the arrangements for replacement are as per https://about.leapcard.ie/card-replacement-refunds
Since the National Transport Authority is responsible for the Leap Card Scheme, any queries regarding the policy applicable to replacing Leap Cards should be addressed to the Authority.
Noting this I have referred the Deputy’s questions to the NTA for direct reply. Please advise my private office if you don’t receive a reply within ten working days.
