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Illness Benefit Applications

Dáil Éireann Debate, Tuesday - 23 October 2018

Tuesday, 23 October 2018

Ceisteanna (668)

Kevin O'Keeffe

Ceist:

668. Deputy Kevin O'Keeffe asked the Minister for Employment Affairs and Social Protection the position regarding an application for illness benefit made by a person (details supplied). [43953/18]

Amharc ar fhreagra

Freagraí scríofa

My Department recently moved to a new IT system for Illness Benefit (IB). Arising from the changeover, some IB customers have experienced payment difficulties which the Department is working hard to resolve.

The IB claim for the customer concerned was certified up to 18th October 2018. Payments up to that date are due to be paid to the customer on Tuesday 23rd October.

The customer's next medical certificate was due 19th October 2018 and if/when this is submitted, any further payments due will issue.

I trust this clarifies the matter for the Deputy.

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