Dáil Éireann Debate, Thursday - 15 November 2018
217. Deputy Bernard J. Durkan asked the Minister for Employment Affairs and Social Protection further to Parliamentary Question No. 355 of 25 October 2018, if she will address a matter regarding the case of a person (details supplied); and if she will make a statement on the matter. [47644/18]
Amharc ar fhreagraThe person concerned was in receipt of rent supplement for which a review issued on 1/6/2018 and which subsequently closed due to failure to respond to this review by the customer. Final payment on this claim was for May 2018.
The person concerned submitted a new application for rent supplement which was received by South Kildare West Wicklow Rents Unit on 31/7/2018. The application was awarded and notification issued to the person concerned on 21/8/2018 and payment issued effective from July 2018.
To date there is no record of any contact by phone, email or in writing from the person concerned making a request for payment for June or identifying any reasons for failure to respond to the review within the requested timeframe. South Kildare West Wicklow Rents Unit telephone line operates Monday to Friday from 9.30am-12.30pm. If the person concerned wishes to discuss any aspects of her claim she should telephone during our operating hours. Alternatively, if the person concerned wishes to make a request for arrears, she should outline her reasons for seeking same in writing and this can be submitted for consideration to South Kildare West Wicklow Rent Unit, PO Box 1107, Newbridge, Co. Kildare or RentsKildareSouth@welfare.ie.
I trust this clarifies the matter for the Deputy.
