This applicant was on Jobseeker's Benefit in September 2018, when she applied for Back to Education Allowance, BTEA, for which she qualified. The rules and regulations in relation to BTEA changed for the 2015-16 academic year, where the cumulative total was not to be frozen.
I am advised by my Department that, in general, this would be conveyed by the Case Officer to the customer at the time of application. It is open to the customer to apply for Jobseeker's Allowance or Jobseeker's Credits once her Jobseeker's Benefit exhausts. Should the customer wish to discuss her case in greater detail, she should contact her local Intreo Centre.
I trust this clarifies the matter.