Working Family Payment (WFP) is an in-work payment which provides additional income support to employees on low earnings with children. In order to qualify for WFP, an applicant must be engaged in full-time paid employment as an employee for not less than 38 hours per fortnight.
The Working Family Payment of the person concerned was due for renewal from 23 January 2019 and as she did not satisfy the above condition at the time of renewal her claim was disallowed.
The applicant sent in a letter of appeal dated 13 February 2019 seeking a review. My Department wrote to the customer and requested a schedule of hours worked for 2018 and her two most recent payslips. This information has not been received to date but following the Deputy's Question an official of the Department contacted the person concerned by telephone and requested the information again.
Once this information has been received the claim will be reviewed.
I trust this clarifies the matter.