The person concerned was awarded fuel allowance with effect from 11 October 2019. As the Increase for living alone was in payment, they were automatically entitled to the telephone support allowance from 11 October 2019. These decisions issued in writing to the person concerned on 25 November 2019, together with details of arrears due.
Their fuel allowance is currently being paid on a weekly basis and will be paid in instalments from Friday, 10 January 2020. An application for the household benefits package issued to the person concerned. On receipt of the completed application their entitlement will be examined, and they will be notified in writing of the outcome.
I hope this clarifies the matter for the Deputy.