Dáil Éireann Debate, Tuesday - 8 September 2020
686. Deputy Róisín Shortall asked the Minister for Social Protection if she will address a matter raised in correspondence in relation to a person (details supplied); and if she will make a statement on the matter. [21616/20]
Amharc ar fhreagraThe person concerned has been in direct contact with my Department in relation to this matter and a response has issued addressing all matters raised.
The late mother of the person concerned was due arrears of pension for the period from 2004 to 2007. Unfortunately, due to an administrative error these arrears were not paid at the time they were due. Following contact from the person concerned, the arrears have now been paid to the estate.
It is always my Departments aim to provide the most efficient and professional service possible and unfortunately this has not been the experience of the person concerned in this instance. My Department has extended its apologies to the person concerned over the failure to pay the arrears at the time.
I trust this clarifies the position for the Deputy.
