The customer's application for Jobseekers Allowance is currently pending decision. A Social Welfare Inspector of this Department wrote to the customer in April 2021, requesting information deemed necessary in order for a Deciding Officer to make a determination on the claim.
The customer forwarded documentation to the Inspector, which was received on 27/05/2021; however, some of the information requested remains outstanding. The Inspector wrote to the customer again on 31/05/21 by registered post, requesting the outstanding information. A decision can be made on the claim upon receipt of this information.
If the customer is experiencing financial difficulty while awaiting the outcome of her claim, it is open to her to contact her local Community Welfare Service in order to seek assistance under the Supplementary Welfare Allowance Scheme. Information for schemes administered by my Department can be viewed at the Department’s website, via www.gov.ie.
I trust this clarifies the matter.