Driver Licences

Dáil Éireann Debate, Tuesday - 22 March 2022

Tuesday, 22 March 2022

Ceisteanna (222)

Holly Cairns

Ceist:

222. Deputy Holly Cairns asked the Minister for Transport the steps he is taking to ensure the resumption of walk-in appointments for renewing driving licences. [15070/22]

Freagraí scríofa

Minister of State at the Department of Transport

When applying in person at a National Driver Licence Service (NDLS) office for a driving licence or learner permit, attendance is by appointment only. Appointments may be made online at www.ndls.ie or by telephone on 0818 919 090.

An appointment-only service gives certainty to customers and prevents overcrowding, queueing and long delays for those attending in person to apply for or renew their licenses. The previous non-appointment service generated complaints from members of the public because of waiting times and delays.

Licence applications may also be made online. In addition, applicants aged over 70 may, if they wish, make licence applications by post.

Question No. 223 answered with Question No. 196.