Dáil Éireann Debate, Tuesday - 5 April 2022
521. Deputy Jennifer Whitmore asked the Minister for Social Protection if she will provide a list of citizen information offices by county; the breakdown of the population serviced by these areas; the way the location of an office is determined; and if she will make a statement on the matter. [17777/22]
Amharc ar fhreagraThe Citizens Information Board (CIB), is a statutory independent body as set out in the Comhairle Act 2010 which operates under the aegis of my Department. CIB provides funding to 22 companies in order to deliver services on its behalf. This includes eight regional Citizen Information Service (CIS) companies that operate a national network of Citizens Information Centres.
The aim of the eight CIS regional service delivery companies in the country is to deliver a high-quality information, advice and advocacy service to citizens in their respective geographic areas.
Citizens Information Services (CIS) were originally established through community and voluntary groups which determined the location and placement of services across the country.
The CIS Regional Companies in consultation with CIB take into account requirements such as service delivery demand to date, staffing resources available in the region, population demographic and value for money for the exchequer.
Many clients continue to access information through phone and on citizensinformation.ie and across social media platforms which will also influence service offering across the network.
The following table lists the eight regional CIS company areas broken down by county, population, and office locations which are currently operational.
|
Region |
County |
Population (2016 census) |
CIS OFFICE LOCATIONS |
|
Dublin South |
Dublin South |
727,134 |
Clondalkin CIC |
|
Crumlin |
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Dun Laoghaire CIC |
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Dundrum CIC |
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Liberties CIC |
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Lucan CIC |
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Rathmines CIC |
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Tallaght CIC |
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North Connacht and Ulster |
Cavan |
76,176 |
Cavan CIC |
|
Donegal |
159,192 |
Buncrana CIC |
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Carndonagh CIC |
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Donegal Town CIC |
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Dungloe CIC |
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Letterkenny CIC |
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Milford CIC |
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Leitrim |
32,044 |
Carrick-on-Shannon CIC |
|
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Manorhamilton CIC |
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|
Monaghan |
61,386 |
Carrickmacross |
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Monaghan CIC |
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Sligo |
65,535 |
Sligo CIC |
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Tubbercurry CIC |
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North Dublin |
North Dublin |
620,225 |
Balbriggan CIC |
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Ballyfermot CIC |
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Ballymun CIC |
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Blanchardstown CIC |
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Cabra CIC |
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Dublin City Centre CIC |
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Dublin City North West CIC |
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Finglas CIC |
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Northside CIC |
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Skerries CIC |
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Swords CIC |
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North Leinster |
Kildare |
222,504 |
Athy CIC |
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Maynooth CIC |
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Naas CIC |
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Newbridge CIC |
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Longford |
40,873 |
Longford CIC |
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Louth |
128,884 |
Drogheda CIC |
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Dundalk CIC |
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|
Meath |
195,044 |
Ashbourne CIC |
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Navan CIC |
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Trim CIC |
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Westmeath |
88,770 |
Athlone CIC |
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Mullingar CIC |
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North Munster |
Clare |
118,817 |
Ennis CIC |
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Kilrush CIC |
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Shannon CIC |
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Limerick |
194,899 |
Kilmallock CIC |
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Limerick CIC |
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Newcastlewest CIC |
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Tipperary |
159,553 |
Clonmel CIC |
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Nenagh CIC |
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Roscrea CIC |
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Thurles CIC |
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Tipperary CIC |
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Waterford |
116,176 |
Dungarvan CIC |
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Waterford CIC |
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South Connacht |
Galway |
216,350 |
Clifden CIC |
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Galway CIC |
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Rosmuc CIC |
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Tuam CIC |
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|
Mayo |
130,507 |
Ballina CIC |
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Belmullet CIC |
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Castlebar CIC |
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Claremorris CIC |
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Westport CIC |
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Roscommon |
64,544 |
Boyle CIC |
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Roscommon CIC |
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|
South Leinster |
Carlow |
56,932 |
Carlow CIC |
|
Kilkenny |
99,232 |
Kilkenny CIC |
|
|
Laois |
60,260 |
Portlaoise CIC |
|
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Offaly |
77,961 |
Birr CIC |
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Edenderry CIC |
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Tullamore CIC |
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Wexford |
149,722 |
Gorey CIC |
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Wexford CIC |
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Wicklow |
142,425 |
Arklow CIC |
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Bray CIC |
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South Munster |
Cork |
542,868 |
Bantry CIC |
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Carrigaline CIC |
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Cobh CIC |
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Cork City Centre CIC |
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Hollyhill / Knocknaheeny CIC |
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Macroom CIC |
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Mayfield CIC |
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Youghal CIC |
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Kerry |
147,707 |
Caherciveen CIC |
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Kenmare CIC |
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Killarney CIC |
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Tralee CIC |
