Dáil Éireann Debate, Thursday - 26 May 2022
274. Deputy Jennifer Whitmore asked the Minister for Social Protection the current Citizens Information Board strategy; the recent changes that have been included in its strategy that relate to the service provision of citizens information offices; and if she will make a statement on the matter. [27019/22]
Amharc ar fhreagraThe Citizens Information Board (CIB) is a statutory body with an information, advice and advocacy role in relation to a wide range of public and social services. CIB lies under the aegis of my Department, which provides annual Exchequer funding to CIB to deliver on its statutory functions.
The CIB provides funding to eight Citizens Information Services companies that operate a national network of Citizens Information Centres (CIC), which in turn provide information, advice and advocacy services in their respective geographic areas. Each CIS is a limited company overseen by a regional manager and board of directors. Each company is entirely responsible for all matters and decisions relating to its staff and operations.
CIB's current Strategic Plan 2019 to 2021 is available on its website, ciboard.ie. Due to Covid-19 this strategy was extended to the end of 2022 and I understand that the Board of CIB are in the process of developing their new strategy.
Both the CIB and the CIS Boards are committed to the continued ongoing delivery of high-quality services nationally and will continue to provide essential information, advice and advocacy to the citizens of Ireland in the most effective manner possible.
