Dáil Éireann Debate, Tuesday - 31 May 2022
362. Deputy Holly Cairns asked the Minister for Foreign Affairs his engagement or engagements by officials in his Department with an organisation (details supplied) concerning the renaming of a postal passport system; the number of staff involved; their respective grades and the estimated working hours committed to same; and if he will make a statement on the matter. [28152/22]
Amharc ar fhreagraThere is regular and ongoing engagement between the Passport Service and An Post across a range of issues. A number of officials from the Department of Foreign Affairs have engaged with An Post on the rebranding of the "Passport Express" service this year.
The Deputy Secretary General, Operations held a meeting with An Post earlier this year to discuss a range of issues. During this meeting the subject of rebranding the "Passport Express" service was raised.
The Director of the Passport Service (Principal Officer) engages with An Post as a key stakeholder supporting Passport Services on a regular basis where rebranding was also discussed.
In recent weeks, an Assistant Principal at the Passport Service worked with officials at An Post to coordinate the announcement of the rebranding by An Post and to ensure that Passport Service customers would be aware of the change through the Passport Service's digital materials. In addition, a HEO made necessary changes to the Passport Service's webpages on www.dfa.ie to reflect the change in name of this service.
