Dáil Éireann Debate, Tuesday - 5 July 2022
70. Deputy Aindrias Moynihan asked the Minister for Justice the measures that are being taken to address the backlog of naturalisation applications; and if she will make a statement on the matter. [35964/22]
Amharc ar fhreagraMy Justice Plan 2022 commits to developing a fully digital, customer-centric immigration service and to enhance the efficiency of our immigration system. In line with these commitments, a number of actions have been taken to reduce the impact on immigration processing times, including the introduction of online applications, a new customer service helpdesk and a new customer-focused immigration website.
As a result of the introduction of the temporary statutory declaration process in January 2021, and the additional staff assigned to the citizenship team, last year, 11,512 citizenship decisions were delivered, which is the highest number of decisions since 2015 and reflects positively the significant changes undertaken to date.
For the first six months of 2022, almost 7,900 citizenship decisions have been issued, including 980 decisions on minor applications. This exceeds the total number of minor decisions issued during the whole of last year (868 minor decisions).
Since 1 January 2022, new applicants for citizenship no longer have to submit their original passport with their application. Instead, they can provide a full colour copy of their entire passport, including the front and back covers. This is also freeing up valuable staff that up to now have been engaged in returning passports to applicants and will also help to reduce processing times.
A number of digitisation measures have also been introduced to increase efficiency in the process, including eTax clearance, eVetting and online payments. The end result of the digitisation process will be to free up more staff to focus on processing applications in a timely and efficient manner, to improve service to our customers and reduce waiting times.
