Child Benefit is a monthly payment to the parents or guardians of children under 16 years of age. Child Benefit can also be claimed for children aged 16 and 17, if they are in full-time education or full-time training or have a disability and cannot support themselves.
The PPSN is a unique identifier used by all Child Benefit customers. The quickest and most efficient way to change payment method is online via the MyWelfare platform. This secure service requires a PPSN to identify the customer payments.
Alternative ways of changing a payment method are available and any customer can contact their local Intreo Office for further information.
I trust this helps clarify the position for the Deputy.