The Health Information and Quality Authority (HIQA) is the national independent regulator of health and social care services and through its powers assesses whether services are providing high-quality, safe and effective services and supports. As a regulator HIQA has no formal legal role in examining individual complaints, however, the Authority does take into account all information it receives, including complaints from the public, when carrying out inspections.
The Department received correspondence in relation to the unnamed nursing home referred to in the Deputy’s Question. The concerns raised in the correspondence were referred to the Authority. HIQA has confirmed that following receipt of the unsolicited information an inspection of the centre was conducted. I understand that the report of the inspection is currently being finalised and will go through HIQA’s standard publication process.