Louise O'Reilly
Ceist:342. Deputy Louise O'Reilly asked the Minister for Finance the way victims of credit card fraud that has affected their credit rating can have their credit rating rectified. [42508/22]
Amharc ar fhreagraThursday, 8 September 2022
Ceisteanna (342)
Freagraí scríofa
Where a fraud has been perpetrated against a credit card holder, the matter should be reported to An Garda Síochána and the credit card issuer, with a view to cancelling the credit card and seeking reversal of any fraudulent charges.
In relation to 'credit ratings', the Central Credit Register (CCR), which is established by the Central Bank under the Credit Reporting Act 2013 (the Act), holds information on loans and this information is used to provide credit reports to borrowers and lenders. However, it should be noted that the CCR does not produce credit ratings or credit scores.
All borrowers, including credit card holders, have four key rights under the Act, which they may exercise at any time:
1. The right to request a credit report, free of charge subject to fair usage.
2. The right to place an Explanatory Statement of up to 200 words on their credit report.
3. The right to request to have information on their credit report amended if they believe it to be incorrect, incomplete or not up to date.
4. The right to place a Notice of Suspected Impersonation on their credit report if they believe they are, have been, or are about to be, impersonated by another.
Information on how a person may exercise any of these rights can be found on the CCR website (centralcreditregister.ie).
More generally, the Deputy may wish to note that Citizens Information and the Consumer and Competition Protection Commission have published material on their respective websites that may be helpful for consumers such as :
"How to avoid scams" (Citizens Information) and
"Disputed card transactions (chargeback)" (CCPC).