The Residential Tenancies Board (RTB) was established as an independent statutory body under the Residential Tenancies Acts 2004-2022 (RTA) to operate a national tenancy registration system and to resolve disputes between landlords and tenants and as such, the implementation of the new tenancy management system is an operational matter for the RTB.
Following the passing of legislation in 2019, with effect from 4 April 2022, landlords are required to register their tenancies with the RTB every year, within one month of the anniversary of when the tenancy began. This applies to both new and existing tenancies.
Although many landlords and agents have successfully registered their tenancies on the system, I have been made aware that some landlord and agent customers are encountering issues with the new RTB tenancy registration system. The RTB has assured my Department that it is working collaboratively and constructively with the sector to assist anyone experiencing difficulties.
The issues landlords and agents are experiencing are regrettable but I would like to assure you that officials from my Department are continuously engaging with the RTB to ensure they are availing of the resources and support available to them in transitioning to this new system and resolving these issues. They will continue to do so until these problems have been fully addressed.