Dáil Éireann Debate, Thursday - 16 February 2023
186. Deputy Paul Murphy asked the Minister for Transport if a company (details supplied) will provide refunds for customers who have been made late to work and college because of the poor quality service and lack of service they provide on their bus routes; if they will be subject to fines; and if he will make a statement on the matter. [7868/23]
Amharc ar fhreagraAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators. In addition, I would like to advise that as part of the NTA’s contractual performance monitoring system with operators, issues of poor reliability and punctuality performance can result in financial penalties for those operators.
In light of the Authority's responsibility in this area, I have forwarded the Deputy's question in relation to Go-Ahead Ireland No 76 bus route, to the NTA for direct reply. Please advise my private office if you do not receive a response within ten working days.
