Dáil Éireann Debate, Tuesday - 7 March 2023
176. Deputy Alan Kelly asked the Minister for the Environment, Climate and Communications when the current contract for the provision of handling emergency calls services is due to expire; and the amount his Department spent on this service in 2022 and to date in 2023, in tabular form. [11216/23]
Amharc ar fhreagraThe Emergency Call Answering Service (ECAS) is currently operated by BT Communications Ireland limited and the current contract is due to expire in November 2025.
The ECAS is funded entirely through the Call Handling Fee. This is a fee payable by the presenting telephone network operator and/or the telephone call service provider whenever a customer on their network calls the ECAS. My Department had no expenditure on the ECAS service in 2022 and 2023.
