My Department is committed to providing a quality service to all its customers. This includes ensuring that applications are processed and that decisions on entitlement are made as quickly as possible.
Where a customer’s appeal is successful, every effort is made to implement the decision of the Appeals Officer (AO) within three weeks of notice of the decision being received from the Social Welfare Appeals Office.
The Disability Allowance section received confirmation from the AO on 11 April 2023 that the appeal was allowed, and the person concerned was awarded Disability Allowance with effect from 05 October 2022 and the first payment by electronic transfer is now scheduled to be in their bank account on the 10 May 2023.
Arrears of payment, if due, will issue as soon as possible once any necessary adjustment is calculated and applied in respect of any overlapping payments from other Social Welfare schemes, if applicable.
The person concerned was notified of this decision in writing on 17 April 2023.
I trust this clarifies the matter for the Deputy.