Departmental Communications

Dáil Éireann Debate, Tuesday - 25 July 2023

Tuesday, 25 July 2023

Ceisteanna (109)

Brendan Smith

Ceist:

109. Deputy Brendan Smith asked the Minister for the Environment, Climate and Communications if his Department, and all agencies under the remit of his Department, have their telephone contact details on their websites and on other media platforms; if all stationery and headed notepaper used in correspondence with the public contain relevant phone contact details, taking into account that everybody is not in a position to correspond by e-mail; and if he will make a statement on the matter. [36694/23]

Freagraí scríofa

Minister for the Environment, Climate and Communications

My Department is committed to providing easy access to our services by offering a range of different contact methods including telephone contact details.

Our digital content is hosted on the central government platform gov.ie.  My Department's homepage is gov.ie/DECC and telephone numbers, postal address and email addresses are provided here.

My Department has accounts on several social media platforms, including Facebook, Instagram, Twitter and LinkedIn. The telephone contact details for the main switchboard are available on all of these platforms. 

All printed and digital materials adhere to the unified Government of Ireland branding and all contact information is displayed clearly on letterheads and other stationery items. Letterhead templates are available to all staff on the Department’s staff intranet.

The information requested in relation to the agencies under the aegis of my Department is an operational matter for each agency. My Department will request the relevant bodies to reply directly to the Deputy with the information requested.