Dáil Éireann Debate, Wednesday - 17 January 2024
1416. Deputy Róisín Shortall asked the Minister for Children, Equality, Disability, Integration and Youth if there is any legal obligation on large retailers to provide disability trolleys in their stores; and if he will make a statement on the matter. [1224/24]
Amharc ar fhreagraAt present, there is no specific legal obligation mandating large retailers to provide disability trolleys in their stores. However, many retailers recognize the importance of accessibility and inclusivity and will voluntarily take steps to accommodate the diverse needs of their customers.
While there is no specific legal obligation for the provision of disability trolleys by large retailers, the Equal Status Acts 2000-2018 prohibit discrimination in the provision of goods and services, accommodation and education. They cover the nine grounds of gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership of the Traveller community. The Acts require those selling goods and providing services to provide reasonable accommodation or special treatment or facilities where without these it would be impossible or unduly difficult for a person with disabilities to avail of goods and services, unless this would cost more than a nominal cost.
The Your Rights service operated by the Irish Human Rights and Equality Commission can assist in cases where individuals feel they may have experienced discrimination under the Equal Status Acts.
As Minister for Children, Equality, Disability, Integration and Youth, I encourage ongoing dialogue and collaboration between retailers and the disability community to ensure that shopping experiences continue to become more inclusive and considerate of varying needs.
