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Gnáthamharc

Wednesday, 17 Jan 2024

Written Answers Nos. 961-980

Social Welfare Appeals

Ceisteanna (961)

Bernard Durkan

Ceist:

961. Deputy Bernard J. Durkan asked the Minister for Social Protection the progress to date in determination of appeal for carers allowance in the case of a person (details supplied); and if she will make a statement on the matter. [1426/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements.  Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered on the 3rd November 2023.  It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by the Deciding Officer on the grounds of appeal be sought. 

These papers were received on 20th November 2023 and the case was assigned to an Appeals Officer on 28th November 2023, who will make a summary decision on the appeal based on the documentary evidence presented or, if necessary, hold an oral appeal hearing.

The Appeals Officer was contacted in this matter and has confirmed that the case will be dealt with shortly and a decision will issue to the person concerned in the coming weeks.

I trust this clarifies the matter for the Deputy.

Social Welfare Payments

Ceisteanna (962)

Niamh Smyth

Ceist:

962. Deputy Niamh Smyth asked the Minister for Social Protection for an update on a child benefit application (details supplied); and if she will make a statement on the matter. [1436/24]

Amharc ar fhreagra

Freagraí scríofa

Child Benefit is a monthly payment to the parents or guardians of children under 16 years of age.  Child Benefit can also be claimed for children aged 16 and 17, if they are in full-time education or full-time training or have a disability and cannot support themselves. 

An application for Child Benefit from the person concerned was received in this office on 8 November 2023.  As one of the child’s parents is employed in the United Kingdom, such a claim is decided under the Convention of Social Security between the government of Ireland and the government of the United Kingdom of Great Britain and Northern Ireland.

A decision has been made regarding the award of Child Benefit from 1 November 2023.  A letter will issue shortly notifying the person concerned.

I trust this clarifies the position for the Deputy.

Social Welfare Appeals

Ceisteanna (963)

Brendan Griffin

Ceist:

963. Deputy Brendan Griffin asked the Minister for Social Protection when a decision will be made on an appeal for carer's allowance in respect of a person (details supplied) in County Kerry; and if she will make a statement on the matter. [1485/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements.  Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered on the 1st August 2023.  It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by the Deciding Officer on the grounds of appeal be sought. 

These papers were received on 21st August 2023 and the case was assigned to an Appeals Officer on 20th September 2023, who will make a summary decision on the appeal based on the documentary evidence presented or, if necessary, hold an oral appeal hearing.  The Appeals Officer has been contacted to expedite the appeal in this case. 

I trust this clarifies the matter for the Deputy.

Social Welfare Appeals

Ceisteanna (964)

Brendan Griffin

Ceist:

964. Deputy Brendan Griffin asked the Minister for Social Protection when a decision will be made on an appeal for a disability allowance in respect of a person (details supplied) in County Kerry; and if she will make a statement on the matter. [1487/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements.  Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered on the 13th October 2023.  It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by the Deciding Officer on the grounds of appeal be sought. 

These papers were received on 10th November 2023 and the case was assigned to an Appeals Officer on 15th November 2023, who will make a summary decision on the appeal based on the documentary evidence presented or, if necessary, hold an oral appeal hearing.

I trust this clarifies the matter for the Deputy.

Social Welfare Payments

Ceisteanna (965)

Brendan Griffin

Ceist:

965. Deputy Brendan Griffin asked the Minister for Social Protection when a decision will be made on an application for carers allowance and domiciliary care allowance in respect of a person (details supplied) in County Kerry; and if she will make a statement on the matter. [1494/24]

Amharc ar fhreagra

Freagraí scríofa

Carer's allowance (CA) is a means-tested social assistance payment made to a person who is habitually resident in the State and who is providing full-time care and attention to a child or an adult who has such a disability that as a result they require that level of care.

An application for CA was received from the person concerned on 8 November 2023.

CA was awarded on 10 January 2024, with effect from 5 October 2023 and the first payment will issue to their nominated bank account on 18 January 2024.

Arrears for the period 5 October 2023 to 17 January 2024 will issue shortly.

The person concerned was notified on 10 January 2024 of this decision, the reason for it and of their right of review and appeal.

An application for Domiciliary Care Allowance was received from the person concerned in September 2023.  This application was awarded from 1 October 2023.

Payments will issue to the nominated Post Office/ Bank on the third Tuesday of each month.

Arrears for October and November were credited to the nominated account along with the December payment on 19 December 2023. 

The person concerned was notified on 13 December 2023 of this decision, the reason for it and of their right of review and appeal.

I hope this clarifies the position for the Deputy.

Social Welfare Payments

Ceisteanna (966)

Mairéad Farrell

Ceist:

966. Deputy Mairéad Farrell asked the Minister for Social Protection when a decision will be made on a disability allowance application review (details supplied); and if she will make a statement on the matter. [1506/24]

Amharc ar fhreagra

Freagraí scríofa

Disability Allowance (DA) is a weekly allowance paid to people with a specified disability who are aged 16 or over and under the age of 66.  This disability must be expected to last for at least one year and the allowance is subject to a medical assessment, means test and Habitual Residency conditions.

I can confirm that my Department originally received an application for DA from the person concerned on 24 August 2023.  The person concerned application was referred to a Social Welfare Inspector (SWI) on 9 August 2023 for a report on the person’s means and circumstances.

On 28 November 2023, following the return of the SWI report, the person concerned was requested to supply supporting documentation required by the Deciding Officer in order to make a decision on their DA eligibility.

Based on the evidence supplied, their application for DA was disallowed on the grounds that the person concerned failed to provide sufficient information to enable the Deciding Officer to determine their means assessment.

The person concerned was notified in writing of this decision on 8 December 2023, and they were given the right to a review or an appeal.

The person concerned supplied further information on 14 December 2023.

Based on the additional evidence supplied, their application for DA was disallowed on the grounds that the person concerned failed to provide sufficient information to enable the Deciding Officer to determine their means assessment.

The person concerned was notified in writing of this decision on 9 January 2023, and they were given the right to a review or an appeal.

I trust this clarifies the matter for the Deputy.

Departmental Data

Ceisteanna (967)

Peadar Tóibín

Ceist:

967. Deputy Peadar Tóibín asked the Minister for Social Protection the number of persons who applied for job seekers allowance/job seekers benefit, who identified themselves as former farmers in each of the past ten years. [1544/24]

Amharc ar fhreagra

Freagraí scríofa

The number of persons with last held occupation in farming and with a Jobseekers Allowance or Jobseekers Benefit claim commencing in calendar years 2014 to 2023, as requested by the Deputy, is shown in the attached tabular statement.

Calendar year the claim commenced

Number of persons with last held occupation in farming receiving Jobseekers Allowance or Jobseekers Benefit

2014

513

2015

498

2016

441

2017

346

2018

336

2019

341

2020

269

2021

204

2022

198

2023

192

Note: ‘Farming’ includes Farmers, Landowners and Managers in Horticulture, Forestry and Fishing.  These previous occupational categories are based on self-reported information at the time a person's jobseeker application.  Farm Assist is a means-tested payment for current, low-income farmers; recipients of Farm Assist are excluded from the figures.

Social Welfare Payments

Ceisteanna (968)

Michael Healy-Rae

Ceist:

968. Deputy Michael Healy-Rae asked the Minister for Social Protection the status of an invalidity pension for a person (details supplied); and if she will make a statement on the matter. [1551/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements.  Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered on the 11th January 2024.  It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by the Deciding Officer on the grounds of appeal be sought. 

When these papers have been received from the Department, the case in question will be referred to an Appeals Officer who will make a summary decision on the appeal based on the documentary evidence presented or, if necessary, hold an oral appeal hearing.

I trust this clarifies the matter for the Deputy.

Departmental Policies

Ceisteanna (969)

Jim O'Callaghan

Ceist:

969. Deputy Jim O'Callaghan asked the Minister for Social Protection if there are plans to increase the home benefits package for over 70s; and if she will make a statement on the matter. [1572/24]

Amharc ar fhreagra

Freagraí scríofa

The Household Benefits package comprises the electricity or gas allowance, and the free television licence.  The Department of Social Protection will spend approximately €294 million this year on Household Benefits for over 521,000 customers. 

People over the age of 70 receive the Household Benefits package, with one package provided per household.  The package is also available to people living in the State aged 66-69 years who are in receipt of certain social welfare payments or who satisfy a means test.  The package is available to some people under the age of 66 who are in receipt of certain welfare type payments. 

While consideration is always given to suggested improvements to the Department's schemes, any decision to enhance the Household Benefits package for those aged 70 or over would have budgetary consequences and would have to be considered in the context of overall budget negotiations.  

In Budget 2024, the Government did provide for increases to core Social Welfare payments including increases to the weekly rate of State Pension payable, as well as once off payments of €200 for those in receipt of the Living Alone Increase and €300 for those in receipt of the Fuel Allowance payment.  Budget 2024 also provided for the Christmas Bonus payment and January Cost of Living Bonus payment.

The Government in Budget 2024 has also implemented non-social protection measures which include a further €450 energy credit.

Finally, the Department of Social Protection provides Additional Needs Payments as part of the Supplementary Welfare Allowance scheme for people who have an essential need, which they cannot meet from their own resources.  These payments are available through our Community Welfare Officers.

I trust that this clarifies these matters for the Deputy.

Social Welfare Eligibility

Ceisteanna (970)

Bernard Durkan

Ceist:

970. Deputy Bernard J. Durkan asked the Minister for Social Protection when a PPS number will issue to a person (details supplied); and if she will make a statement on the matter. [1581/24]

Amharc ar fhreagra

Freagraí scríofa

A Personal Public Service (PPS) Number is a unique reference number that helps a person access social welfare benefits and public services in Ireland. 

According to the records of my Department, the person concerned applied for a PPS Number on 11/12/2023.  The application was referred back to the person’s MyWelfare account, on both 18/12/2023 and 02/01/2024, with a request for proof of their address. To date, my Department have not received this document and therefore the person’s application for a PPS Number has not been progressed.

To prove their address the person concerned should provide:

• A property lease or tenancy agreement signed by both parties or

• A household utility bill or bank statement in her name, dated within the last three months or

• If she is living with someone else, she may provide a utility bill in their name, along with a signed declaration from them confirming her residency.

When the necessary documentation has been received, the person’s application will be assessed, and they will be advised of the outcome in writing. 

I trust this clarifies the matter.

Departmental Policies

Ceisteanna (971)

Pádraig O'Sullivan

Ceist:

971. Deputy Pádraig O'Sullivan asked the Minister for Social Protection if she will clarify the criteria for the additional two weeks parental leave as announced in Budget 2024 (details supplied); and if she will make a statement on the matter. [1609/24]

Amharc ar fhreagra

Freagraí scríofa

My colleague the Minister for Children, Equality, Disability, Integration and Youth has policy and legal responsibility for Parent's Leave.  I have responsibility for the associated Parent's Benefit.

Currently, seven weeks Parent's Leave and Benefit is available to all eligible parents within two years of their child's birth or adoption.

In Budget 2024, the Government provided for the number of weeks of Parent's Leave and Benefit available to eligible parents to be increased from seven weeks to nine weeks from August 2024.

The additional two weeks leave and benefit will apply to parents of children who are under age two in August 2024 or, in the case of adoption, where less than two years have passed since the child's placement.  

Parents of children who turn two during the month of August 2024, or adoptive children who have been with their parents for less than two years at that point, are eligible for the additional two weeks Parent’s Benefit.  Applications for the additional two weeks in these cases must be made before their child’s second birthday, or before the second anniversary of the child's adoption.

Section 7 of the Social Welfare (Miscellaneous Provisions) Act 2023 provides for the extended duration of the benefit, and I understand that my colleague the Minister for Children, Equality, Disability, Integration and Youth will be bringing forward a Regulation in relation to the extension of the duration of the leave.

I trust this clarifies the position for the Deputy.

Departmental Data

Ceisteanna (972)

Frankie Feighan

Ceist:

972. Deputy Frankie Feighan asked the Minister for Social Protection the number of people in receipt of jobseekers allowance payments for 12 months or longer, for two years or longer, three years or longer, four years or longer and for five years or longer, in tabular form; and if she will make a statement on the matter. [1679/24]

Amharc ar fhreagra

Freagraí scríofa

The data requested by the Deputy on the number of people on the Live Register currently in receipt of Jobseekers Allowance payments, as of week ending 7th January 2024, by length of the claim is shown in the attached tabular statement.

These claims are inclusive of periods where pay may have been suspended for a recipient previously but their claim remained open.  For example, casual jobseekers who subsequently received PUP payments while their jobseeker claim remained valid and open are included in the recipient figure.

Table 1:  Number of recipients of Jobseekers Allowance on the Live Register by duration of the claim

Duration

Number of recipients

1 year to less then 2 years

26,846

2 years to less then 3 years

7,556

3 years to less then 4 years

6,378

4 years to less then 5 years

5,631

5 years or more

17,911

All

64,322

Departmental Data

Ceisteanna (973, 974)

Frankie Feighan

Ceist:

973. Deputy Frankie Feighan asked the Minister for Social Protection the number of people on jobseekers allowance who are long-term unemployed and who had penalties applied to their payments in 2023 due to failure to engage with her Department's labour activation services; and if she will make a statement on the matter. [1680/24]

Amharc ar fhreagra

Frankie Feighan

Ceist:

974. Deputy Frankie Feighan asked the Minister for Social Protection the number of people on jobseekers allowance who are currently in receipt of a reduced jobseekers allowance payment due to a penalty imposed on their payment for failure to engage with her Department's activation services; if she will consider stepping up control work in this area in 2024; and if she will make a statement on the matter. [1681/24]

Amharc ar fhreagra

Freagraí scríofa

I propose to take Questions Nos. 973 and 974 together.

My Department is committed, under Pathways to Work, to encourage the take-up of Employment Support opportunities, including implementing sanctions for non-engagement with the Intreo Employment Service.  Jobseeker’s Allowance (JA) offers income support to people who are unemployed and are available for and genuinely seeking work.  Customers who do not engage with the Intreo ES process or who fail to participate in an appropriate employment intervention can have their jobseeker’s payment reduced and subsequently be disqualified from their payment for up to 9 weeks.  They may also have their entitlement to Jobseekers Allowance reviewed based on a failure to genuinely seek work.  These sanctions were introduced to encourage Jobseekers to engage with Employment Services with a view to ensuring that jobseekers access the supports available to find sustainable employment.

- As at the 7 January 2024 there were 420 JA recipients in receipt of a reduced rate due to non-engagement with Intreo Employment Services.

- In 2023, just over 5,200 reduced rates were applied, with just under 4,900 of those relating to recipients of JA.

Jobseekers who are long-term unemployed are those jobseekers who remain on the live register for a period greater than 12 months.  A distinctive client journey has been embedded into the employment services process, whereby jobseekers on the live register, after engaging with Intreo Employment Services in the first 12 months, are referred firstly to the Intreo Partner National Employment Service (NES) and after 24 months to the Intreo Partner Local Area Employment Service (LAES), which is designed to engage with those with greater barriers to the labour market.  In this way, the jobseeker is referred to the most appropriate service at each point in time on their jobseeking journey.

It is not possible to specify if a jobseeker was short term unemployed or long term unemployed at the time of the application of a reduced rate of payment in 2023. 

The application of reduced rates is a robust process and Intreo ES will continue to ensure that the necessary controls are in place to monitor engagement with the Department’s Employment Support Services, and that failure to engage is managed promptly and appropriately.

Question No. 974 answered with Question No. 973.

Departmental Policies

Ceisteanna (975)

Frankie Feighan

Ceist:

975. Deputy Frankie Feighan asked the Minister for Social Protection the steps her Department intends to take in 2024 to ensure that long-term unemployed persons are encouraged to take up employment given the labour shortages being experienced in many sectors; and if she will make a statement on the matter. [1682/24]

Amharc ar fhreagra

Freagraí scríofa

The latest monthly unemployment figures from the CSO for December 2023 record an unemployment rate of 4.9%; in this regard, below 5% is traditionally considered to be full employment.  It is welcome that the latest CSO figures for long-term unemployment record a rate of 1.1 per cent in Q3, 2023 - it should be noted that long-term unemployment has not gone below this level since the records began in 1998.  Of the almost 174,000 individuals on the Live Register in December 2023, approximately 64,000 (36 percent) were unemployed for one year or more. 

My Department, through its Intreo Employment Service and together with its contracted Intreo Partners, work to help jobseekers prepare for and secure employment, including the long-term unemployed.  This is achieved through one-on-one case officer supports, developing and funding employment and training programmes, providing recruitment services such as JobsIeland.ie, offering recruitment subsidies targeted at people at most disadvantage and by working closely with our colleagues in the further education and training sector to secure relevant upskilling and reskilling opportunities that align with labour market needs.

Pathways to Work (2021-2025) is the government's employment services and activation framework.  The strategy commits to supporting the long term unemployed and those most distant from the labour market as they find their footing in the labour market.  The strategy provides a coherent response across five strands of action with 83 specific commitments.  Key measures that are being delivered under the strategy to support the long term unemployed include:

- Working with jobseekers through increasing case officer capacity.  In this regard we have appointed an additional 100 job coaches in the Department since the launch of Pathways to Work, and have engaged in a process to procure external case officer capacity, supplementing the capacity of Intreo.

- Updating the statistical profiling model used by Intreo Employment Services to identify and prioritise employment supports for those most at risk of becoming long-term unemployed.

- Implementing an intensive model of engagement with young people profiled as being at risk of long-term unemployment.  The frequency of engagement with a case officer has increased from once a month to once a fortnight, to provide enhanced support to this priority cohort.

- Working with employers, both directly one-on-one and through hosting job fairs in Ireland and with the European Public Employment Services to connect jobseekers with employers in sectors experiencing shortages, such as the health and construction sectors. 

- Providing direct work experience and on the job training to jobseekers who participate in the Work Placement Experience Programme.

To ensure that the policy objectives of Pathways remain relevant in the current labour market context, the Labour Market Advisory Council undertook a formal mid-term review of the strategy.  The mid-term review, which was informed a public consultation process and engagement with key stakeholders, is now complete and I am carefully considering the Council’s recommendations. Subject to Government approval, I expect to publish the mid-term review and an updated strategy in the coming months.

Departmental Data

Ceisteanna (976)

Frankie Feighan

Ceist:

976. Deputy Frankie Feighan asked the Minister for Social Protection the savings achieved by her Department arising from control work in respect of jobseekers allowance payments for each year between 2013-2023; the savings she estimates her Department will achieve in 2024 from control measures in relation to long term jobseekers allowance payments, in tabular form; and if she will make a statement on the matter. [1683/24]

Amharc ar fhreagra

Freagraí scríofa

In order to protect the integrity of the social welfare system and to ensure that the right person is paid the right amount of money at the right time, all of my Department’s schemes, including Jobseeker's payments, are subject to on-going control reviews and eligibility checks. As a result of these control reviews, some payments may be reduced or stopped and in these cases a control saving is recorded. 

 Control savings represent the value of any overpayment debt raised and the value of future payments that would have been incurred if investigative and control work had not been carried out across the Department's schemes. They are used as a performance indicator for year-on-year activities.

The control savings recorded for Jobseekers allowance for the years 2013-2023 are set out below.

Year      Total savings €m

2013      €110.89

2014      €122.00

2015      €116.86

2016      €158.30

2017      €140.03

2018      €163.39

2019      €133.73

2020      €54.42

2021      €74.19

2022      €91.22

2023      €113.87

A significant  number of reviews are carried out each year by my Department on foot of challenging targets and taking account of the risks associated with particular schemes. A similar approach will be undertaken for 2024, including in relation to targets. However, final  outturns are subject to a variety of factors. Progress on achieving targets is monitored on an ongoing basis. 

I trust that this clarifies matters for the Deputy.

Social Welfare Payments

Ceisteanna (977)

Niamh Smyth

Ceist:

977. Deputy Niamh Smyth asked the Minister for Social Protection for an update on a disability allowance review for a person (details supplied); and if she will make a statement on the matter. [1689/24]

Amharc ar fhreagra

Freagraí scríofa

Disability Allowance (DA) is a weekly allowance paid to people with a specified disability who are aged 16 or over and under the age of 66.  This disability must be expected to last for at least one year and the allowance is subject to a medical assessment, means test and Habitual Residency conditions.

An application for DA in respect of the person concerned was received on 19 October 2022 and they were awarded full maximum personal rate from that date.

Correspondence was received from the person concerned on 16 June 2023 advising of a change in their circumstances and a review of their DA claim was undertaken.  A request issued to the person concerned on 28 August 2023, seeking the completion of a form in relation to information regarding their spouse.

Social welfare legislation provides that, for social assistance schemes, all income and capital (such as savings, investments and property other than the family home) belonging to the claimant and his or her spouse/partner, where applicable, are assessable for means assessment purposes.  

The person concerned supplied their spouse’s self-assessed income tax information for year-end 2021.  Based on the information received, it was not possible for the deciding officer (DO) to determine the current means of the person concerned.  As is common practice in this scenario, the application was referred to a Social Welfare Inspector (SWI) for a report on the means and circumstances.  The SWI submitted their report on 5 December 2023.

I can confirm that following a review, the person concerned was awarded the increase for a qualified adult.  In adding their spouse to the claim, the assessment of their means resulted in an overall increase in the means on this payment.  Therefore, a reduced rate of DA has been awarded, with effect from 24 January 2024.

The person concerned was notified in writing of this decision on 10 January 2024.

I trust this clarifies the matter for the Deputy.

Social Welfare Eligibility

Ceisteanna (978)

Francis Noel Duffy

Ceist:

978. Deputy Francis Noel Duffy asked the Minister for Social Protection for clarity around eligibility of fuel allowance for over 70s if they still have children over 18 years living with them due to the housing crisis; and if discretion will be exercised to allow receipt of allowance in these cases. [1696/24]

Amharc ar fhreagra

Freagraí scríofa

The Fuel Allowance is a payment of €33 per week for 28 weeks (a total of €924 each year) from late September to April, at an estimated cost of €382 million in 2024.  The purpose of this payment is to assist these households with their energy costs.

The criteria for Fuel Allowance are framed in order to direct the limited resources available to my Department in as targeted a manner as possible.  To qualify for the Fuel Allowance payment, a person must satisfy all the qualifying criteria including the household composition criteria.  This ensures that the Fuel Allowance payment goes to those who are more vulnerable to fuel poverty, including those reliant on social protection payments for longer periods and who are unlikely to have additional resources of their own.  Fuel Allowance is not paid on a discretionary basis.

The Fuel Allowance guidelines allow a fuel applicant to live with a qualified spouse/civil partner/cohabitant or qualified child(ren).  For the purposes of Fuel Allowance, a qualified child is one for whom an Increase for a Qualified Child is payable, or in the case of an applicant with no primary social welfare scheme, the child must be in full-time education if aged between 18 and 22. 

An unqualified family member who is living with a fuel allowance applicant may result in a reduction of additional allowances, such as the Fuel Allowance payment, to the householder. 

A change in the qualifying criteria such as that proposed by the Deputy, would have to be considered in a wider budgetary context.  However, disregarding the income of another family member would change the targeted nature of the scheme. 

I hope this clarifies the matter for the Deputy.

Social Welfare Appeals

Ceisteanna (979)

Michael Healy-Rae

Ceist:

979. Deputy Michael Healy-Rae asked the Minister for Social Protection if she is aware of the delays in the social welfare appeals office, with the time for registration of an appeal currently running at almost 12-weeks; if extra staff will be allocated to the area urgently; and if she will make a statement on the matter. [1740/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements.  Appeals Officers are independent in their decision making functions. 

The Social Welfare Appeals Office has advised me that significant efforts and resources have been devoted to improvements in the appeal process in recent years.  The current processing times for appeals finalised from 1st January 2023 to the 31st December 2023 are 29.2 weeks for an oral hearing and 17.6 weeks for a summary decision.

Improvements in appeals processing times are a priority for the Chief Appeals Officer.  A significant Appeals Modernisation Project is currently underway the goal of which is to streamline and enhance the end-to-end appeals process for the customer, the Social Welfare Appeals Office and business areas across the Department.  As part of this project a new IT system went live on the 6th November 2023.  The new system will significantly reduce the time taken to register and acknowledge appeals lodged with the Appeals Office.  Additional staff were assigned to the office as part of the project to assist with the preparation for and transition to the new IT system and the establishment of new procedures.   

I trust this clarifies the matter for the Deputy.

Social Welfare Appeals

Ceisteanna (980)

Peadar Tóibín

Ceist:

980. Deputy Peadar Tóibín asked the Minister for Social Protection the number of persons who, having been refused the disability allowance, were successful in their appeals of her Department’s decision to refuse in each of the past ten years, in tabular form. [1797/24]

Amharc ar fhreagra

Freagraí scríofa

The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.  

The table below provides the number of Disability Allowance appeals finalised as well as the number of these appeals that were successful for the years 2014 to 2023.  The appeals finalised and favourable outcomes includes appeals where on review the Department subsequently revised their original decision in favour of the applicant. 

Year

DA Finalised

DA Favourable Outcomes

2023

5,539

3,221

2022

5,435

3,144

2021

5,575

3,339

2020

7,410

4,714

2019

6,173

4,110

2018

5,059

3,673

2017

4,987

3,608

2016

5,204

3,733

2015

6,785

4,912

2014

6,766

4,631

2013

7,790

4,758

I trust this clarifies the matter for the Deputy.

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