Jackie Cahill
Ceist:459. Deputy Jackie Cahill asked the Minister for Justice how often the citizenship division communicates with applicants; and if she will make a statement on the matter. [6084/24]
Amharc ar fhreagraTuesday, 13 February 2024
Ceisteanna (459)
Freagraí scríofa
I can advise the Deputy that the Citizenship Division of my Department communicates directly and regularly with all applicants to keep them informed on processing times and any updates on citizenship matters. The most recent general communication to all outstanding applicants was in November 2023, outlining processing times, eVetting updates and plans to provide access to additional ceremonies. A further such general communication will issue before the end of next month.
The Immigration website of my Department is also regularly updated with any naturalisation process related developments. www.irishimmigration.ie/how-to-become-a-citizen/.
I am deeply conscious of how important the granting of naturalisation is to all of those who apply for it. I understand the extended wait times can be frustrating for applicants and my Department has been working hard to clear backlogs.
My Department is taking a number of steps to speed up the processing of applications and a number of digitisation measures have been introduced to increase efficiency in the process, including eVetting and online payments.
My Department has also recently moved from paper to online based citizenship applications. This is one of a number of measures introduced in an effort to optimise the application process and enhance the overall customer service experience. As part of the new online process customers are issued with an acknowledgment on submission of the online application. The forms provide a seamless application process and help guide applicants through what is required for an application.
Finally, I can advise the Deputy that the Citizenship Division of my Department will continue to communicate regularly with all applicants into the future.