The Social Welfare Appeals Office is an Office of the Department of Social Protection which is responsible for determining appeals against decisions in relation to social welfare entitlements. Appeals Officers are independent in their decision making functions.
I understand that the Social Welfare Appeals Office have contacted the Deputy in this matter and it has been explained that it is open to the person concerned to request a further review from the Department. If this review is again unsuccessful, the person concerned may request an appeal within 21 days from the date of the notification of the decision.