Dáil Éireann Debate, Tuesday - 9 April 2024
1187. Deputy Violet-Anne Wynne asked the Minister for Children, Equality, Disability, Integration and Youth his views on the formal complaints process concerning assessments of need and the backlog with processing complaints; the number of complaints received; the number of those outstanding for resolution; and if he will make a statement on the matter. [15487/24]
Amharc ar fhreagraAs this question refers to service matters, I have asked the Health Service Executive (HSE) to respond to the Deputy directly, as soon as possible. The Deputy will likely be aware that the industrial action by certain Fórsa grades in the HSE has been suspended. The HSE has indicated that it has recommenced issuing replies to questions but there is a significant backlog of PQs and representations to be responded to and has advised that it is working to get through these as soon as possible, while at the same time managing the volume of current PQs and Reps.
