Under the Road Safety Authority Act 2006, the Road Safety Authority (RSA) has statutory responsibility for the Driver Testing Service. The Authority carries out the driving test to a standard that complies with the EU Directive on Driving Licences.
The Authority has an appeals process where, if an applicant is unhappy with how a driving test was conducted or believe they were unfairly treated, they can appeal the decision or raise a complaint. Under section 33(6)(a) of the Road Traffic Act 1961, a person aggrieved by a test decision may also appeal to the District Court. The Court will then examine whether or not the test was conducted properly. If the court determines that the tester did not conduct the test in accordance with procedures, a further test would be offered to the applicant free of charge.