Dáil Éireann Debate, Wednesday - 22 May 2024
107. Deputy Duncan Smith asked the Minister for Social Protection if there are any restrictions on a service (details supplied) that would result in public service card users only being allowed to book seats in a limited manner; and if she will make a statement on the matter. [23128/24]
Amharc ar fhreagraThe Free Travel scheme is available to people over 66 years and to people in receipt of certain social welfare payments who are under 66 years. From 29th July 2024, Free Travel is also available to persons who are medically certified as unfit to drive for a period of at least 12 months. Free Travel recipients must be permanently resident in the State. The scheme permits travel for free on most CIE public transport services, Luas, Local Link and over 80 private transport operators. Free Travel is also available on cross border journeys, and within Northern Ireland, for those over age 66.
At the end of April 2024, there were almost 1.1 million qualified primary recipients; and the total number of beneficiaries increases to over 1.8 million when spouse and companion passes are included.
My Department is not aware of any restrictions that would result in Public Services Card holders, with an entitlement to Free Travel, only being allowed to book seats in a limited manner and have confirmed this to be the case with the transport operator concerned.
Under the Free Travel scheme, there is no requirement or impediment for transport operators to provide additional services such as a seat booking service. Some travel operators have introduced online booking services for customers who wish to guarantee their seat on a particular service. This is entirely a matter for the transport operator concerned. Customers wishing to avail of Free Travel do not have to pre-book services with any operator participating in the Free Travel scheme. They can continue to present on their preferred day of travel and avail of Free Travel using their Public Services Card.
It is open to any Free Travel customer who wants to be guaranteed a seat on a particular service to book their seat in advance, where a booking facility exists. My Department has no control over the fee a transport operator may charge for their seat booking facility.
I trust this clarifies the matter for the Deputy.
