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Dáil Éireann díospóireacht -
Thursday, 16 May 1946

Vol. 101 No. 2

Committee on Finance. - Vote 61—Posts and Telegraphs (Resumed).

I want to repeat a plea I made last year in connection with what can only be described as the wretched incremental scales in the Post Office which, I regret to say, have not been improved during the year. These scales, as Deputies generally know, are a legacy of a very bad past and my complaint against the Minister and his Department is that they have apparently taken no steps to improve them along the lines on which they should be improved. I refer to the type of increment which still obtains in the Post Office—and more so there than perhaps in any other Department—ranging as low as 1/-, 1/6 and 2/- per week. I need hardly say to the House that these amounts bear no relation whatever to financial values as we know them to-day.

I have here a couple of instances of what is involved in these scales. In the case of a Post Office clerk who starts as a learner at a basic wage of 8/- per week, it takes him 27 years to reach his maximum of 70/-. The same thing applies to a Post Office clerk in the B scale—he starts at a basic wage of 8/—and it takes him 22 years to reach his maximum of 61/-. A postman, grade A, starts as a boy messenger at 7/- per week basic wage and reaches a maximum of 50/- basic wage after 25 years. Reference has been made to the position of what are styled auxiliary postmen. Some Deputies interested in that grade may not be aware that that particular type of postal official starts on as low a scale as 6d. per hour basic wage. He has to serve what is the equivalent to a probationary period of five years, after which he gets the substantial advance of ½d. per hour to the figure of 6½d. After a service of ten years he gets 7½d. per hour. Thereafter he gets no more, even though his service may extend to 40 or 50 years. I appeal to the Minister, with others who are interested in this question of auxiliary postmen, to have that disgraceful state of affairs wiped out. The Post Office had a very bad name in the matter of wages generally down the years, and the practice obtaining in the Post Office militated against anything in the nature of an increase so far as outside firms were concerned. I hope that when the Minister presents his Estimate next year he will be able to indicate to the House that the very bad precedent which has been established will be done away with and that it will not be necessary to refer again to these very bad scales. I need hardly say that there is very little. incentive to a man who has to take such a long period to reach his maximum to give of his best.

I should like to remind the Minister that I was in correspondence with his Department sometime ago about early deliveries in certain sections of the city. While a great deal has been heard about deliveries throughout the country, I can say that in some sections of the city the arrangements are not quite satisfactory either as regards the time at which some of the deliveries are made. There may have been certain difficulties arising out of the emergency. One of them, I understand, was that any change would involve an increase of staff. The Post Office is working for the public weal and, whatever may have been said about it in the past when it was working on a deficit, that position does not obtain to-day when it is making a handsome profit. That profit should be utilised in increasing the staff where that is necessary. I hope that if any revision is pending it will be expedited along the lines of giving that early delivery which certain sections of the city require.

I also directed the Minister's attention last year to the question of providing kiosks. It is obvious that the people are getting telephone-minded. The demand on the telephone system has expanded very rapidly during recent years. The trouble in connection with kiosks last year was the lack of equipment. I understood from the Minister recently that the position had improved. I am particularly interested in the erection of a kiosk in a very important area in the north side of the city, that is in the built-up area at Cremore Park, Glasnevin. That matter was the subject of correspondence between the Department and myself. If a fire occurs in that district or a person gets seriously ill, people have to go a very considerable distance to a 'phone in a private house to avail of any service that they may need. There is a necessity for the provision of further kiosks throughout the city At present there are queues waiting outside the kiosks at all times of the day. Anything that the Minister can do by way of providing further kiosks will be very greatly appreciated by the public.

Perhaps as Deputy O'Sullivan came in at the last minute I had better deal with him first. The question of incremental scales has been under examination and, indeed, some of the other categories of wages have also been under careful examination. It must be remembered, however, that the standstill Order is still in force and that any revision in the matter of wages for the various classes that we have under consideration would involve considerable increases and it will take some time before I will be able to give any definite reply in these matters. Although I indicated last year that I intended to examine this problem, it will be understood that nothing could be done until the standstill Order comes to an end, because the Deputy will appreciate what a reaction it would have on firms in general outside if we were suddenly to plunge into a new set of scales. Therefore, it cannot be done for the present.

I think the Deputy is exaggerating the question of these scales generally for postmen. These are very much desired positions. When persons get into them they give excellent service and, on the whole, they do not seem to be anxious to give them up. Of course, the Deputy emphasised the fact that he was dealing with basic scales. That brings me to the question of bonus, which has to be pointed out. The bonus, of course, did meet the difficulty to a very considerable extent and made the wage a very fair one on the whole. I am sorry Deputy Norton is not here, because I would have liked him to be here when dealing with this matter. Sometimes officials of his organisation have emphasised in public the low wages scales without adverting to the fact that a bonus was paid as well which, I think, was extremely unfair to the Government, because it did not give the full picture. Even if they have a grievance, which in a few cases I do not deny they may have, I think they ought to be fair to the Government. The rate of bonus on the whole has been not ungenerous, having regard to the fact that we have to keep an eye to the general economy. After all, we are the custodians for the taxpayers. It would be easy to be generous towards certain classes in the community and to treat the taxpayers unfairly. We have to try to keep the balance carefully between all classes of the community.

On the question of kiosks, I have already mentioned in my opening statement that we are going to have a very general development of the telephone service all through the country and, of course, we will, as far as possible, use kiosks, because, although they are rather expensive to put up, they give a continuous service. We will put them up wherever possible. The Deputy also raised the question of early deliveries in the city. We have some difficulty about that, because it means that we would have to bring in our staffs very much earlier in the morning. We have been slow about pressing too hard on that matter, but it is one which we will probably have to examine very carefully to see whether we will not have to do it in the course of the next year or so.

Deputy O'Higgins was good enough to express gratitude to the Department for its efficiency and for the promptitude with which it attended to complaints. It is very satisfactory to me to know that, because it is only by public expressions of that sort that one can judge how Government policy is being carried out. On the whole, I think the Department is to be congratulated on the way in which it has carried on, especially during the most difficult period of the emergency. Complaints were made about what is called the primitive and out-of-date conditions in the post offices throughout the country. I am sure everybody realises that, so long as the emergency was there and there was a shortage of supplies and of staff, it was impossible for us to extend any more than we have done. As a matter of fact we did manage to put in a great many more telephones during the year in spite of all our difficulties. Of course there will be a much bigger opening up, as I have already indicated in the Estimate, and I need not go over the ground again. One matter, which I did not mention in my Estimate but which would be implied in what I said, is with regard to night services. That is a matter which we shall have to take into consideration as far as possible throughout the country in order to give as extended telephone services as possible. In a few of the larger centres we shall put in automatic telephones; in other places we shall put in semi-automatic telephones, as they are called; and in other places we shall be obliged to increase our staff to some extent.

Deputy O'Higgins raised the question of Mountrath. That will come under immediate notice for special investigation with the other matters. In a way I am very glad to see this demand for telephones, because it makes things a little bit easier for us. I happened the other day to be looking through a letter that was written by the then secretary of the Post Office in 1907 to a very prominent firm in the Midlands in which he was more or less begging this firm to take a telephone because all the surrounding towns had refused to take the telephone at all. That indicates to some extent the enormous change that has taken place in public opinion in the last 40 years. Now you have people in the most out-of-the-way places, who never dreamt of looking for a telephone, regarding it as a grievance that they have not got it because it is to them to-day a sheer necessity. That is a good thing, because when we know the demand is there we can go out on much broader lines and take the risk—one always has to take a chance in going out and hoping to get a return which will make the service self-sufficient.

Many of those who contributed to the debate referred to the £180,000, or so, of profit that we make. At the same time, it must always be borne in mind that that profit is on our commercial account; that is to say, it takes into consideration the services that are given to the other Departments of Government. They are charged, and rightly so, against the Departments. But, again, it must be remembered that the money is coming out of the tax-payer's pocket, so that we are not exactly making a profit in the sense in which an independent firm makes a profit.

On the question of rural postmen, some of the speakers exaggerated the position very much in regard to them. Really one would be led to the conclusion that these people are very much sweated. That is not true. The temporary part-time postmen are paid on an hourly basis somewhat better than the local wage paid to the agricultural worker. That, of course, is necessary because you cannot have a big disparity between the wage paid to the man who is doing 30 hours a week on postman work and the wage paid to the normal labourer in the locality —the normal rural worker. The idea is, of course, that the temporary part-time postman gets other work to do as well and that he is not entirely dependent on the work of the post office. On the whole it has been our experience that they are a very satisfied class. We cannot, of course, burk the fact that the cost of living at the present time is a headache to everybody. It is impossible to calculate exactly what is a fair wage to give people, having regard to the fluctuations in the cost of living. That is a matter that we have only been able to deal with so far by giving a bonus. We shall have to keep watching that situation. In spite of the violent protestations made to the Minister we have to keep an eye on the taxpayer as well as on the individuals who are in receipt of the wages.

Many of the Deputies in the House raised individual questions which would be better raised with the Department and which could be dealt with by the Department in a more satisfactory way. Deputy Blowick made a suggestion with regard to the colour of the uniforms. He said that dark blue is not suitable in the country districts and he advocated a greenish-grey, or some such colour, which would not soil so quickly. We shall have the matter of the colour examined into to see whether there is anything in the suggestion or not. He asked me what I meant when I said he was "bullying" some postmaster. The point I wished to make is this: when an appointment of any sort is being made it is most undesirable that representations should be made direct to any of the officials concerned, or that any attempt should be made to find out what the official's advice is to the Minister, because it puts the official into an extremely awkward position and could easily have an intimidating effect upon an individual in an isolated country place if a person in the important position of a Deputy goes and speaks to an official in a severe manner or tries to influence him. The person whom he should try to influence is the Minister, and nobody else. That is why, in the case of Deputy Blowick, I wanted to warn Deputies against wrong procedure in dealing with matters of that sort.

Deputy Kennedy raised the question of Mullingar. Mullingar, from the telephone point of view, is a bottleneck at present and we shall have to deal with that when we put down more carrier cables. Mullingar happens to be the centre between the East and West and it presents us with a problem which shall have to be dealt with as soon as possible. He also mentioned the position with regard to postal deliveries in that area. That, too, will receive very careful consideration and attention.

Deputy Heskin mentioned the pillar box at Ballysaggart. I intend to look after that matter. He also complained about Ballyduff. I shall have that examined.

Deputy Mrs. Redmond referred to Grange and Ardmore. Being a T.D. for that area myself, I am well aware of the difficulties there; but, like many of our other difficulties, it is due to shortage of supplies, and will receive consideration in due course.

Deputy Roddy and Deputy Norton raised the question of buildings—Sligo and several others. All these are due to the shortage of supplies, as the House already knows very well. The question of building supplies is one which has to be dealt with on the basis of priority. In every case I found, on looking at the records—I do not propose to go into details now—that we are either at the stage of making very definite plans and working with the Board of Works on them, or else we are actually ready to start building as soon as we get supplies, or else entering into agreements to extend the premises. In any case, there is no absence of activity in that respect. At the same time, I propose in the Department to devote a separate section to building in order to deal with this building problem as expeditiously as possible. It is going to be a pretty big problem in the coming years. I am now going to divert some of my best men to that work in order to get on with the work as quickly as possible. We fully realise the importance of the position, not merely because of the emergency which held up everything for so many years past, but also because the country is now beginning to develop at a pretty rapid rate and we want, if anything, to be ahead with our work.

Deputy Norton mentioned Pearse Street Post Office which, considering everything, is not in very bad condition. It will be a sad day for Deputy Norton when it is rebuilt because I do not know what he will then have to talk about on the Estimate. It has been a kind of "King Charles's head" to him in every Estimate that I have been connected with up to this.

Deputy O'Leary raised the question of Enniscorthy. Last year he raised it and we examined it and found there was nothing in the complaint, that there was adequate staff and that the work was being got through. It is true that the various payments that have to be made must be spread over the whole week, some taken on one day of the week and others on other days, and I suppose, in the case of some of the payments, the office is crowded. There is no doubt about it that the payment of children's allowances has added enormously to our work but, with the course of time, I am sure it will straighten itself out and that we will be able to get the work into a more satisfactory condition.

In regard to the complaints about the rates of pay, we are going very carefully into the whole question of the payment of sub-postmasters and of the scales and unit rating and when the proposals have been put to the Department of Finance I hope to be able to come back with reasonable improvement in all these matters.

Deputy Pattison raised the question of Irishtown, Kilkenny. That is a matter that I would rather was not raised because I do not want to enter into discussion of the merits of the different people whom he and other people suggested should be appointed, because it is not fair to them, but I could easily satisfy him, in private conversation, that the choice made was not an unreasonable choice. It is not fair to act on the rumour that some Fianna Fáil club made suggestions that so-and-so should be appointed. Any representations that anybody, especially a Deputy, makes to me are taken into consideration together with all the representations of the officials of the Department and the appointment is made accordingly. To sneer at any political organisation is in itself a very undesirable thing. I might answer back and talk about some group of Clann na Talmhan, or the Labour Party, or others, who also made suggestions, but I do not think that is a reasonable line of country. Personally, I have great respect for my own organisation, naturally enough. I think the Fianna Fáil organisation is the backbone of the Government and the Government is the Government which has protected us through the years and, for that reason, I am proud of the organisation which keeps the Government in existence. I often look back, when a question is raised about a particular post office, to see what I have done and I am often surprised to find how unbiassed I have been in the appointments made and wonder whether I was right or not.

It is grand to have a clear conscience like that.

Kilkenny post office was referred to by Deputy Pattison. That is under very active consideration. We are going into the whole matter of an extension there and any difficulties which have arisen will be dealt with, I hope, in the fairly near future. He also raised the question of mail-car contractors. My experience is that if they make out a good case showing that their costs have gone up too much, our people are always prepared to deal with them. I do not interfere myself in this. It would not do for me to interfere in mail contracts but I find our experts in that matter are always prepared to deal with them in a reasonable way and to meet any extra expense. Of course — and this applies not merely to mail contracts but also to postmasters — the people they employ are not under our control. There is in the case of mail contracts a fair wages clause in our contracts with them. In the case of the postmasters we try to insist upon their paying their assistants properly.

Is a fair wages clause applied to the sub-postmasters and sub-postmistresses?

You could hardly do that. There is no written contract with sub-postmasters or sub-postmistresses, but we try to insist upon the spirit of a fair wage clause with them, as far as we can.

Will the Minister say how they can pay a fair wage when they do not get a fair wage themselves?

That raises a very large question, the whole question of sub-postmasters. The principle on which it is based in this country and in neighbouring countries is that it is assumed that there is other work done, that it is a shop as well, generally speaking. I have gone into this question closely, because I was very uneasy about it and I found that in the vast majority of cases there is a shop attached and that the people find that it brings goodwill to the business to have a post office there. If there is an assistant in that shop, the assistant is doing work partly for the shop and partly for the post office, and it is very difficult for us to prescribe what wage should be paid, but we try to insist on a reasonable wage.

What is the basis of payment usually to the suboffice?

It would be very difficult for me to say that. I would not understand that question. I would have to take individual post offices to deal with that.

There must be some principles.

There are principles with regard to the units — the amount of work done in the office. The payment is according to certain scales.

And are these of very old standard?

They are, yes, and I am going to have them examined but, in addition to that, the sub-postmasters, within recent years, have been getting a bonus.

Would the Minister consider the case of sub-offices in a thickly populated area, where there is very heavy foreign mail? Would not the postmaster there be entitled to a little more remuneration than the postmaster in a quiet place?

Yes. These post offices are under constant revision and if we find that business increases enormously then there is a corresponding raising of the amount paid. Our trouble is more in the rural areas than in the bigger centres of population, which are easier to deal with.

Has the Minister any power, when increasing the remuneration, to see that the clerk working for that postmaster would get a corresponding increase?

I suppose we could try to persuade the person to do it, and use all the moral influence we have but, beyond that, we have no power. There is no sanction that we could impose. We try to use as much influence as we can to see they are properly paid and, on the whole, I think they are. I think it is the exceptional case where they are not. Deputy Moran raised some questions which I would rather deal with individually. He also complained of incivility. We are very strict about anything like that in post offices because our national repute depends upon getting civil treatment in our post offices perhaps more than in other places. We take very grave notice of any complaints of that sort. The steam kettle that he mentioned is confined, I think, to the Abbey Theatre. I do not think it is so much in being. People like to talk about it but, on the whole, I think the post offices are carried on in an honourable fashion and that letters are not opened and are not interfered with. If any individual case should come to the notice of any Deputy, he should draw our attention to it at once and we will deal with it because the essence of our postal service and the credit of our service depend upon making sure that privacy is observed in these matters.

The question of staff was raised. There was a shortage of staff during the whole period of the emergency because there was a restriction on recruiting during the emergency owing to uncertainty as to the trend of post-emergency conditions, and a continuance subsequent to the termination of the war of abnormal telegraph traffic, especially in the matter of telegraph money orders, and the unprecedented growth of work involved by the new services which had to be undertaken by the Post Office and which could not have been anticipated. Every possible effort is now being made to improve the situation by recruitment of the maximum number of candidates for whom training facilities are available. That takes a little time, because training will occupy from 18 months to two years. We are trying to speed it up as much as possible. Then, there is the question of the men who left the service to go into the Army and whom we shall have to take back. That will affect the whole position of having so many people in acting positions rather than in permanent positions.

As regards the question of part-time postmen, Deputy Norton pleaded that we should have established men rather than temporary men. There are two sides to that question. In county areas, local people very often resent somebody being sent in there from the city to take up a position which may have been held for a number of years by a local man on a temporary basis. Once the established man comes along the local person is ousted. On the whole, I think that it is better to keep a fair balance between the established and unestablished and temporary men —to keep the balance, more or less, as it is. The Deputy objected to part-time men. If you have a postal service which requires only 20 hours' or 30 hours' work a week, surely we should not spend the taxpayers' money in paying men as if they were engaged on a whole-time service. I do not think that the Farmers' Party could stand for that. I do not think that the general taxpayers would want to be extravagant in the operation of postal services by making payments to persons who have not sufficient work to do for it.

I have an uneasy feeling that I am forgetting a number of things which were mentioned, but as the Estimate debate has been dragged out, I am afraid that I shall have to leave these matters over. I mentioned in the Estimate statement that I was extending the postal services. Seventy per cent. of the country has a postal service on six days of the week and I propose to spend £20,000 on increasing the number of days' service for those areas which have only a three-day or four-day service. After that we may move on to another extension. I am not making any promises, but we can experiment in the way I have suggested and see how we shall succeed. If the total deliveries justify it, we can arrange the matter easily.

I am interested in getting a 'phone service established in Orlar.

I ask the Deputy to make representations in particular cases to the Department and we shall have them looked into. Deputy Cafferky raised a particular question which, I think, was not improved, from his point of view, by the speech he made. I may as well deal with the matters he mentioned. I suppose it was perfectly natural for him to do so. He objected to my publishing a letter which he had written to me. His letter was not marked "confidential", and I am perfectly certain that if I had appointed the man he suggested, he would not have kept it secret either. It was quite natural that he should recommend a relation, I suppose.

A connection by marriage.

A relative by marriage, who happened to be a member of the Fianna Fáil Party. That showed his largeness of spirit but it also showed that I was not very biased when I did not appoint him. The Deputy made a statement in which he denied that he had made strong representations to me. That report appeared in the Press. It was what appeared in the Press I was adverting to when I pointed out that he had strongly recommended this person. I do not think that Fianna Fáil Cumainn should be sneered at and I do not think that, if rumours get about that they have made recommendations, those rumours should be used here. The persons appointed in these cases were very efficient and well recommended. I think it will be found that they will give excellent service and that nobody need be concerned about them. It is not pleasant for me to attack any Deputy. I have indicated the spirit in which, I think, they should approach consideration of the Estimate and, if they want to make personal recommendations, they are at liberty to do so.

Deputy O'Higgins referred to the notification of changes of address. If persons want to change their addresses and to have telegrams forwarded to the changed addresses, they should fill up a form, for which there is a special charge. Telegrams will then be sent to the new address. I should like to conclude by stating that I appreciate the gratitude expressed from different parts of the House for the good work done by the Department as a whole.

I mentioned the question of telephone communication between Mayo and Dublin.

That will be improved in the general revision of the telephone service all over the country.

Did you reply to the question I put? I was not here when you commenced your reply.

The Deputy was to give me details. If he gives me the details, I shall deal with the matter. I was not greatly impressed by the letter he read because it showed considerable political bias, as if the person was more anxious to make capital against Fianna Fáil than he was about the particular job. As he was a sergeant in the Army, I shall have the position examined.

Vote put and agreed to.
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