asked the Minister for Posts and Telegraphs the reason a person (details supplied) in Dublin 14 received a number of inaccurate telephone bills during the last twelve months which have sought payment for operated assisted calls which were not made and which she discovered, following appropriate inquiries, were made by a firm (details supplied); the reason his Department has insisted on seeking payment for a number of these calls, even though the position has been fully explained to them and they have credited her in respect of some of the charges for which she was originally billed; and if he will take appropriate action to resolve the problem.
Written Answers. - Telephone Service.
302.
Three operator assisted calls costing a total of £9.16 were incorrectly debited earlier this year to this subscriber's accounts. Credit for the overcharges were allowed in subsequent accounts. Special steps have been taken to avoid further errors of this kind. The inconvenience caused to the subscriber as result of the errors is very much regretted.
303.
asked the Minister for Posts and Telegraphs when a telephone service will be provided for a person (details supplied) in County Galway.
I am sorry for the delay in providing telephone service for the person named.
The objective of the Department's current telephone development programme is to provide a fully satisfactory telephone service nationally in terms of both quality and availability by the end of 1984 and it is expected that service will be provided for the person named about the middle of next year.
304.
asked the Minister for Posts and Telegraphs if he will give details of the proposals for the introduction of car telephones.
It is expected that a mobile telephone service will be brought into operation during the second half of 1984.
The service will be fully automatic and will operate in the greater Dublin area initially.
It is intended that the service will be extended progressively to other areas having regard to the level of demand for the service.
The aim is to provide a system with full national coverage as soon as it is possible to do so on an economic basis.
305.
asked the Minister for Posts and Telegraphs when a telephone service will be provided for persons (details supplied) in Dublin 4 as the application was first made in 1979.
It has not been possible in the time available to trace an application on behalf of the persons named. If the Deputy can furnish additional information e.g. when and where the application was made further efforts will be made to trace it.
306.
asked the Minister for Posts and Telegraphs when a telephone service will be provided for a person (details supplied) in Dublin 2.
I very much regret the delay in providing telephone service for the person named. However, it will not be possible to meet this application until necessary additional engineering work is carried out.
The objective of the Department's current telephone development programme is to provide a fully satisfactory telephone service nationally in terms of both quality and availability by the end of 1984 and it is expected that service will be provided for the person named next year.
307.
asked the Minister for Posts and Telegraphs if he will ensure that a telephone service will be provided for a person (details supplied) in County Dublin.
Arrangements have been made to provide telephone service for the person named. It is expected that the installation will be completed within about two months.
308.
asked the Minister for Posts and Telegraphs when the new telephone exchange in Clondalkin, County Dublin, will be fully operational.
About the middle of next year.
309.
asked the Minister for Posts and Telegraphs when a telephone service will be provided for a person (details supplied) in Dublin 12 as she has been waiting for service for some years now.
I very much regret the delay in providing telephone service for the person named. However, it will not be possible to meet this application until necessary additional engineering work is carried out.
The objective of the Department's current telephone development programme is to provide a fully satisfactory telephone service nationally in terms of both quality and availability by the end of 1984 and it is expected that service will be provided for the person named about the middle of next year.