I move:
That Dáil Éireann takes note of the First Report of the Committee on Public Expenditure; Recruitment by the Civil Service Commission and the Local Appointments Commission.
As Chairman of the Committee on Public Expenditure I am pleased to have the opportunity to lay before the House the committee's first report and to have some brief time allocated to a subject where the debate may be useful to the House and may be considered timely.
The purpose of the discussion is to consider recommendations in a series of deliberations which the committee held in relation to the possibility of improving selection procedures in the public service generally and specifically in relation to the Civil Service Commission. The report is an interim one but nevertheless it makes solid recommendations on specific changes we would like to see introduced at an early stage. It deals with the committee's examination of recruitment procedures by the Civil Service Commission and the Local Appointments Commission. The final report will be more comprehensive and will deal, among other things, with the possibility of instituting a centralised agency not merely for public sector recruitment but with much wider and more important areas relating to employment and training and the potential for the working population.
At the moment the committee is meeting with the agencies and the interests involved in the area of selection and recruitment of personnel. There is evidence to indicate there are significant areas of overlap and duplication which lead the committee to the inescapable conclusion that there are opportunities where we can increase efficiency and save public money while at the same time do a service to the quality of recruitment.
The committee, which was appointed in June 1983, had its first meeting last September and has met regularly since then. We decided in December we would meet on a weekly basis and I am pleased to say this has been welcomed by the committee and it has guaranteed continuity and progress in our work schedule. As Deputies will know, the Committee on Public Expenditure was established:
to review the justification for and effectiveness of ongoing expenditure of Government Departments and offices and of non-commercial State-sponsored bodies in such areas as it may select and to report thereon to the House recommending cost effective alternatives and/or the elimination of obsolete programmes where desirable.
The terms of reference of the committee are wide-ranging and include the power to send for such persons, papers and records as will enable the committee to complete their inquiries.
Our sittings to date, and I am appreciative of this, have revealed genuine co-operation on the part of the officials with whom we have been in contact. I am very heartened at the willingness to facilitate the committee and the fulsomeness of the response of all those agencies and individuals with whom we have been in contact. This is very encouraging. We have received many unsolicited practical ideas which have been of great assistance to us in this Oireachtas review of public expenditure.
The committee work in an atmosphere which is unusual and which has been underscored as late as this morning in terms of its uniqueness. We have met very regularly — weekly during the last number of months — and I cannot remember one partisan party political remark during those deliberations. The environment created in the committee by the members, by their very active attendances and contributions, is of great encouragement to me as Chairman. It should not go unappreciated by the House. It is the ideal environment in which constructive solid work on behalf of the House and the people of Ireland can be done. I have no doubt that the mood thus generated will result in genuine substantial progress in due course. The vice-chairman, Deputy O'Kennedy, and the other members have attended meetings regularly and I am happy that collectively we are beginning to prove the value of the committee in the areas of public expenditure which we have looked at to date.
One regret I have about the committee, and it is shared by my colleagues, is the loss to the committee of the late Deputy Colley who unfortunately died before our work really got off the ground. I have no doubt that he would have made a positive contribution to our work because of his wide experience as a former Minister for Finance and in other important Departments.
The main developments to date in our work have been to seek to review in a systematic manner the expenditure programmes of all Departments, offices and other organisations which come within our general terms of reference. The committee can, will, and have done so in some cases, examined urgently individual areas of expenditure; but our principal objective will be an in depth review of the programmes and the budgetary approach of each Department. With that in mind we drew up a comprehensive series of questions which have been sent to the Secretaries or CEOs of the relevant Departments and organisations, including non-commercial semi-State bodies. The details sought in the questionnaire are such that the committee will have the kind of responses which we have been getting to date in the form of a detailed document which should outline the functions and the financial and administrative procedures operated by each body. This information will enable us to put the various bodies into some order of priority for further examination by the committee. Replies to the questionnaire are anticipated about now. I expect that by the beginning of next month we will be in a position to have a solid body of work which will occupy us usefully and fruitfully for the foreseeable future. We should then be able to press ahead with the systematic review to which I referred earlier.
Those questions are being asked to see whether we can get an insight as public representatives into the factual situation. There is no desire on the part of the committee to embarrass anybody or to cause difficulties for anybody; it is simply an honest inquiry which in some cases may elict responses along the lines of the controls referred to — for example, in specific questions where they do not operate at present or at all. This will allow us to indicate areas where they might be operated or where some new procedures might be warranted. The point is that our object is to seek factual information and in a co-operative spirit to work on that and make recommendations to the House in due course. These reviews will consist of a preliminary briefing for the committee on each organisation, which will be followed in the normal way by a series of meetings with the relevant administrators and professional staffs involved. At the beginning these meetings would consist of positive question and answer sessions which would help the committee to understand existing practices, restrictions and so on.
As a result of these interviews we will be able to deliberate and to submit reports to the Dáil with the recommendations we will think appropriate, if such recommendations are warranted. The Dáil and the Minister will then be in possession of the committee's considered views on steps which they feel should be taken to obtain better value for the public money being expended on particular services. When considered necessary the committee will seek outside expert advice. I should like to put on record our appreciation of the financial resources which are available to provide that service. It is important that that service be utilised. Perhaps it would be asking too much from individuals, including ourselves or Government Departments, to be absolutely factually objective all of the time when it comes to self-scrutiny or self-evaluation. That potential to engage outside expertise is essential in my view. It will also ensure that in regard to efficiency and cost effectiveness the recommendations made by the committee will be based on the best advice available.
Of course, there are circumstances when we will be very happy if advice is proferred and we do not have to pay for it. The task of getting better value for public money is not merely for a Government, a Minister or the House but for all of the people of Ireland, including particularly those with professional expertise and qualifications who may have insights and valuable contributions to make of one kind or another and whose advice would be welcomed. We must therefore underline our desire to have a response from professional organisations, whether they be economic or cost-effective. We will be very happy to receive their contributions.
We hope the recommendations the committee will make in their reports will be acted on. Because of the way in which the committee were set up by the House, we have reason to be hopeful about that. It would be extremely inhibiting and depressing if a series of recommendations were simply to be noted by the House without action being taken on them. I do not expect that will occur. We are all aware of the disquiet that has been expressed by the public from time to time about reports which had been allowed to be just noted and which then disappeared into some kind of limbo. I do not expect that will happen in this case. We will do our best to ensure that concise and constructive reports will be produced and debated as quickly as possible.
Recently we sought public opinion in regard to areas which the public consider should be a priority for us in our work. The response to date has been encouraging. It is important to reiterate that we are open to hearing from individuals and organisations their views on how public expenditure can be evaluated so that we will get better value for it.
The specific report before the House deals with recruitment procedures to the public service by the Civil Service Commission and the Local Appointments Commission, and we make a number of comments and recommendations. I have been perturbed in recent years about the increasing difficulty of trying to get better value for public money and this may result in a perception by people in the public service that they are to be scapegoats. I do not take that view. I believe that if there are problems and deficiencies in the public service and if there is room for improvement — and I believe there is — in relation to value for money and public expenditure generally, this House has to accept responsibility. Politicians of different generations have been the creators of the shape and the nature of our present public service.
I should like to underscore that it is in no way intended, nor would we wish, that any public servant would feel somehow that he or she was being pointed at, but rather that we were trying simply to improve the environment in which they work. If there is a fundamental problem in relation to the manner in which the public service does its work, I venture to suggest that it appears to be that they operate in an environment which has for them no clear targets or goals, either globally or individually, and nobody can work to maximum efficiency without having some idea, preferably very clear, of precisely what they are working towards.
The report before us is one based on an initial request from our committee to consider what appeared, at least on the surface, to be an extraordinary circumstance — a circumstance which seemed to seek to have examined in an expensive manner over 14,000 applicants, which ultimately distilled in the order of a few dozen people actually appointed. The course of the examination itself involved very major expense and it was reasonable to ask whether or not the public were getting value for money in terms of the actual selection techniques, how effective these were and whether they were, per capita, more expensive than was desirable or essential. Our conclusion is that they were and that we should introduce systems which would ensure much more rapid, less expensive, cost effective and improved selection of people for public sector work.
Last November, the committee invited the secretary of the Civil Service Commission and some of his colleagues to appear before the committee to discuss recruitment procedures in the case of the 1982 post office clerk competition, the one to which I refer, the general question of recruitment procedures and the costs and implications involved. In the case of the former, the committee were concerned to note that 12,088 candidates were admitted to a costly written examination, but only six candidates had actually been considered for employment by the end of 1982. It is fair to say that such a situation would never arise in the private sector — which does not, of course, necessarily make it absolutely right. However, it is an indication that something may have been out of scale.
After a very full and frank discussion with the secretary of the Civil Service Commission, Mr. Seán de Búitléir, and his colleagues to whom I extend my gratitude for their co-operation the committee deliberated on the evidence heard and the result is contained in the views and recommendations set out in the report which had already been tabled before the Dáil. I should say that the secretary and his staff— and incidentally, Mr. de Búitléir and his staff are also the secretariat to the Local Appointments Commission — were very helpful to us, both at the actual series of discussions and subsequently when we wanted further information.
While the 1982 post office clerk examination may have been somewhat an exception because of the volume of candidates involved, nevertheless the committee felt — and those interviewed accepted — that the cumbersome procedures adopted were symptomatic of practices which could be improved. It is our view that such practices are out of touch with the value for money approach which is imperative in the private sector and should be imperative also in the public sector. The committee felt that there was an urgent need for new measures to improve cost effectiveness and efficiency of the public sector recruitment processes generally.
Some means must be found to short-list the candidates so that, having full regard to fair and equal treatment for all, an unnecessarily large number are not processed at great expense to the taxpayer, not merely from the point of view of the huge cost involved but also of the totally unrealistic expectations that such procedures build up amongst thousands of applicants, many of whom have not the slightest possibility of getting a job but all of whom may have achieved the minimum qualifications. Accordingly, some method of short-listing which will take account of development factors and which will allow for evaluation by a group of responsible and intelligent people is essential. We are recommending, therefore, that improved procedures be introduced as quickly as possible to bring existing practices at least into line with those operated in the commercial sector in Ireland and, perhaps, the public sector in other countries.
We believe that the Civil Service Commission, the National Manpower Service and other agencies should get together to see what can be done to strengthen and improve existing procedures. This aspect suggested itself to the committee. It is so obvious that it is somewhat surprising that this type of close co-ordination and liaison has not taken place before this, although I do know that there is some co-ordination and consultation. That has emerged in our discussions since our report, but it is informal and relatively casual and in no way structured or organised.
I hope, now that public attention has been focussed on the important area of public service recruitment, that immediate steps will be taken to eliminate out of date practices and procedures so that the taxpayers will get maximum value for money and the individual candidates to the public service appointments will be screened and processed more quickly and efficiently than has evidently occurred in the past, in the case of at least certain examinations and specifically in the case of the one which we examined. Since the review of Public Service Commision and Local Appointments Commision procedures took place, we have continued that line of work and initiated an investigation into the possibility of introducing a co-ordinated or centralised agency which would provide a service for persons registered for, or offering, employment or training facilities. These inquiries are still under way on this possibility, and we hope to be able to conclude our deliberations and interviews with various Government Departments quite shortly.
It appears, even at this tentative stage — and this is admitted by every one of those agencies with whom we have had discussions — that there is duplication and overlapping and, therefore, unnecessary waste of money. We believe that there are strong grounds for, at least, having one umbrella organisation, or grouping, or arrangement of organisations with which school leavers and other prospective employees could register. It appears nonsensical, to some of us at least — and I offer this comment somewhat tentatively as we have not concluded our deliberations — that there are at least three separate registers of the same people — one at the Department of Social Welfare, one at the National Manpower Service and another possibly at AnCO, all of them reflecting different aspects of the labour market, but clearly all based on the same essential data.
I strongly urge that the maximum computerisation be introduced at the earliest possible date, so that we could get efficiency of response and a saving of public money, where possible. Apart from that, it would mean that the labour market would be more responsive to inquiries from employers, and a peripheral but not insignificant advantage would be that it would help to reduce significantly abuse of the social welfare system. The significance, therefore, of such a single point of contact, however structured or organised, cannot be over-estimated, given the importance of improving any and all procedures to assist those seeking employment or training, especially the young people. I hope to have this report before the House within the next month or two.
I very much welcome this opportunity to present this first report. It is fair to say that we understand it is the first report from any of the new Dáil committees and we are pleased to be in early, as it were. I trust that it will provide food for thought and provoke comment by the public on other areas of public expenditure which appeared to warrant the attention of the committee. The House should note that the committee's work programme and the pattern of our meetings are now well established and that there is a very high attendance, indeed. Inevitably, therefore, positive results will follow quickly from recommendations and evolve from these deliberations. I stress, however, that we are at the early days of our work and, therefore, we may make mistakes and chase the wrong question on occasion. We are fallible, we are simply public representatives seeking to do a job of work. I want to say a sincere thank you to my colleagues on the committee. On a personal level, I find it extremely satisfying, indeed, to work in an environment which manages so easily and readily to lay aside some of the Pavlovian responses which I always associate with the political party structure. We find this a very good environment in which to work and think it will yield results.
Lastly, in these inquiries, and particularly in relation to the responses to the questionnaires which we have sent to Government Departments, I would appeal for maximum co-operation from those Departments and would underline the committee's determination to ensure that nothing will stand in the way of their doing solid work on behalf of this House. Accordingly, I would ask the Departments to respond as soon as possible, even if those responses be inadequate or incomplete or if, for some reason or other, there is not a possibility of such a response, we would like to know as soon as possible so that we can help the Departments to organise that response. That honest search for information will be the foundation stone on which the work of our committee over the next year or two will be based. I hope the report before the House today will result in a change in the procedures along the lines I have recommended and therefore a more efficient system of selecting and recruiting staff and also less waste of public money.