asked the Minister for Communications if he will arrange with Telecom Éireann to have published every six months, performance indicators for the telecommunications service which would include (a) the level of complaint about bills and the handling of these (b) the percentage of call-boxes surveyed and found in order (c) the average call failure rate for local and trunk calls (d) the proportion of telephone faults repaired within two working days (e) the proportion of new phone applications installed within six weeks and (f) the proportion of phone lines which went out of order.
Ceisteanna—Questions. Oral Answers. - Telecommunications Service Performance Indicators.
10.
A great deal of the information requested by the Deputy is already published in the company's annual report and accounts, a copy of which is available in the Dáil Library. The publication of operational details of the company's activities is a matter for Telecom Eireann and I have brought the Deputy's suggestions to the notice of the company.
Does the Minister mean that he will issue an instruction, as would be his prerogative, to seek performance indicators along the lines suggested by the National Planning Board who dealt with a number of State Companies and said how Ministers should seek to set targets for them?
I do not intend to instruct them. I will bring the Deputy's suggestion to their attention and it is up to Telecom Éireann then, if they consider it appropriate, to include further operational figures in their annual report which is very detailed.