I am very conscious of the needs of those depending on the services for which I am responsible and of the part that information has to play in ensuring that these needs are met.
The supplementary welfare allowance scheme is administered by the community welfare officers of the regional health boards from more than 800 centres throughout the country. The very wide dispersal, at local level, of health centres and other outlets from which the Supplementary Welfare Allowance scheme is administered gives clients direct access, on a personal basis, to information on the scheme.
Literature is also widely available on the scheme. There is a leaflet giving general information on all aspects of the scheme with separate leaflets on particular aspects such as rent/mortgage supplements and allowances for children's footwear.