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Dáil Éireann díospóireacht -
Tuesday, 28 May 1991

Vol. 409 No. 1

Ceisteanna—Questions. Oral Answers. - Consumer Affairs and Fair Trade Office Staff Complement.

Eric J. Byrne

Ceist:

22 Mr. Byrne asked the Minister for Industry and Commerce if his attention has been drawn to the comments made by the former Director of the Office of Consumer Affairs, in the report of the Office for 1989, published on 3 December, that the office was so short of staff that they could not carry out all their functions and that consumers in some areas had no protection; if he will outline his response to these comments; if he intends to provide any additional staff or resources for the office; and if he will make a statement on the matter.

I am aware of the comments made by the former Director of Consumer Affairs and Fair Trade in his report.

As the Deputy is aware, control of public service costs continues to be a key factor in this Government's economic strategy. The Department of Industry and Commerce, along with other Government Departments, are subject to restrictions on the recruitment of staff and the filling of vacanies. As a result, my Department have suffered a reduction is staffing levels which has impacted across all sections of the Department, including the Office of Consumer Affairs and Fair Trade.

Against such a background, and in common will all managers in my Department, the Director of Consumer Affairs and Fair Trade must continually review and update procedures, including the setting up of priorities, in order to maximise the use of avaiable resources.

In recognition of the importance placed on the Office of Consumer Affairs, significant additional staff resources were provided to the office in the course of 1990, increasing its staff complement from 23 to 30, a level which the director still retains.

I would also like to advise the Deputy that the allocation for travel purposes sought by the Office of Consumer Affairs and Fair Trade for 1990 was granted in full and, indeed, subsequently increased by a further 10.5 per cent representing an overall increase of 43 per cent on the 1989 allocation.

I have agreed to a further increase in the director's travel allocation in 1991, as a result of which his travel allocation will have increased by 122 per cent over the 1989 level.

These increases in staff numbers and in travel expenses are abnormally high and unique to that Office and as such are a cause of some concern to me given that there are severe restrictions in other parts of the Department whose work, at the least, is no less important.

Notwithstanding what the Minister has said about the necessity to control public service numbers, does he not agree that it is a cause for concern that in his resignatory statement the director said he has been attempting to get some redress on these issues since 1979? Does the Minister think it wise that the Director of Consumer Affairs continues to have no role in the choice of staff for his office?

So far as I know every year the Director of Consumer Affairs makes in his annual report the same point. I have no doubt that if other sections of my Department, for example, export credit insurance, foreign trade, industry and many other sections, were to produce individual reports each year they could all equally make a case that they were short of staff. Since the former director resigned there has been, as I outlined in the reply, a significant increase in the staff. It must be the only part of my Department where there is such an increase. It worries me a little that that is in fact the case and that there is also such a huge increase in the other facilities that have been made available to him. He now has a very substantial staff and I have no doubt that the incoming director will be able to cope with the large number of civil servants now available to him.

That disposes of questions for today.

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