The internal quality assurance practices in Sligo General Hospital include primary screening of all smears; rapid rescreening of all smears; any abnormal smears from borderline up reviewed by a consultant pathologist; all smears from women who have had a previous abnormal smear or those who are clinically indicated are re-checked by the consultant pathologist; review by consultant pathologist of all previous tests for any patient presenting with an abnormal smear.
The errors in the relevant reports were identified as a result of these quality control measures which are currently in place in Sligo General laboratory. The errors in the screening process occurred outside the region.
The main priority for the North-Western Health Board has been the health and welfare of the women directly affected by the situation. The board regrets the trauma caused for the women and their families who have been affected by the errors made by the external laboratory and has apologised unreservedly. The health board considered that in the first instance, the most appropriate means of contacting these women was through their general practitioners. An information pack was prepared, but only as an adjunct to the general practitioners' approach. It was arranged with general practitioners that women who needed a repeat smear would be offered this as soon as possible. A taxi service was contracted to transport the slides directly to the laboratory. A fast track service within the laboratory will ensure that results are available within the week.
For those women who need further investigation by colposcopy, the board considered it important that they should have a choice as to where and when this would be carried out. Three clinics have been organised, one in Sligo and two in Derry, and additionally some appointments were arranged in Dublin where this was more convenient.
Telephone support lines were established, staffed by trained nursing and medical staff. Over 90 calls were received during the four days that they were in operation. Some women required and received follow-up phone calls from the support staff. Further counselling will be made available for women whose general practitioners request it. In partnership with their general practitioners, the board will continue to provide ongoing care and support to all the women into the future.