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Seanad Éireann díospóireacht -
Wednesday, 14 Feb 1990

Vol. 123 No. 17

All-Ireland Tourism: Motion.

I move:

That Seanad Éireann notes the potential for developing Tourism on an all-Ireland basis.

I welcome the Minister. I would inform the House that by the year 2000 tourism will be the world's biggest industry. As Europe will attract the greatest number of visitors, Ireland must have overcome impediments and be ready to achieve its proper share of the market. In this context it is salutary to remind the House that while tourism has grown substantially in the 1980s, some 21.3 per cent of growth is recorded particularly in Europe — in real terms Ireland's share of the market has declined by minus 5 per cent. Compare this against some of our European neighbours such as Turkey where tourism has increased by 123 per cent in less time, in four years, and Iceland is up 70 per cent. We are heavily dependent on the friends and relatives market, with 31.8 per cent of the total coming into Ireland. So it is obvious that we need an overall strategy to increase our share of the tourism market which worldwide is worth a staggering $100 billion.

The Government in 1987 decided to give tourism a higher emphasis than ever before by appointing a tourism Minister with full Cabinet rank charged with getting our tourism industry on a proper footing going into the nineties. That decision has already begun to pay dividends, as the operational programme for tourism in the National Development Plan indicates.

The subject matter of this motion is that we should be encouraging the promotion and marketing of Ireland on an all-Ireland basis. I am sure all sides of the House will agree with the sentiments expressed there. In the context of a wider Europe it is imperative that Ireland does have a joint approach to attracting overseas visitors.

The tourism industry in this part of Ireland has been set the target of doubling tourism in the five years 1988-93. The implications are that we must operate it at an entirely different level. It will be and is a highly challenging aspiration. Bord Fáilte, who are the main outlet for developing, promoting and marketing tourism in this country, have adopted stragegies — four in particular — which are interdependent. The first is product strategy. They are introducing and selling a range of tourist products that will open new markets for us. I am thinking here of the specialised holidays, such as golfing holidays, walking trails, equestrian, angling. They will also continue, of course, to sell the existing product based on scenery, people and relaxed atmosphere.

The second strategy is competitiveness. They are currently developing a number of approaches designed to either reduce price, improve quality or add value and a decision has been taken, which I am sure will be welcomed, to promote only the best as far as Ireland is concerned.

The third part of their strategy is market penetration and promotion. Bord Fáilte's approach is designed to take business from the competition by providing more and better reasons for visiting Ireland, securing a greater customer loyalty, thereby obtaining repeat business and entering new geographic market areas. Bord Fáilte have, of course, stepped up their promotion and reorganised themselves for greater effectiveness and efficiency in this area.

The fourth part of their strategy is distribution. Central to securing the growth that we require in Ireland is the need to ensure that our product is available at a point of purchase in the form that the consumer requires and Bord Fáilte have put in place the trade network required and also have introduced an international computerised reservation system.

Looking at it in specific terms and at the question of how one can attract some people to the island of Ireland, transport capacity from Europe is a concern, with the ferry services in particular not expanding in line with the anticipated growth in demand. On that point I hope the Government will take note of a recent report which indicated that the Dublin-Holyhead gateway to Europe was not receiving the investment and attention that perhaps it should in the context of the opening of the Channel tunnel and the wider implications of Europe post-1992. It is imperative that we as a nation and the island of Ireland should quickly accommodate ourselves to the new situation that we will find ourselves in after 1992. There is no doubt that there will be an immediate and significant increase in traffic, both commercial and tourist, into Great Britain post-1992. It would be tragic in a tourist context if Ireland were not to gear itself now for the changes that will take place from that period onwards.

Obviously, the economic significance of tourism is something that most of us are aware of, but for the record it is important to note that the contribution that tourism makes to the national economy includes, for example, earning foreign exchange and this is particularly important in a small open economy like Ireland's. It is all the more important when one considers the extremely low import content of the tourism product. Tourism by its nature is based on indigenous resources, both natural and manmade. Earnings from foreign tourism on average represent 6 to 6.5 per cent of total export earnings. In the last 12 months tourism was the second most important foreign revenue earning sector after the computer industry. Tourism also yields substantial income to the Government through indirect taxation. It is estimated that in 1988 the Exchequer earnings were just over £410 million in tax revenue exclusively from tourism activity within Ireland.

One of the most important contributions, of course, which tourism makes to the economy is in the area of employment. Approximately 69,000 jobs were created in 1988. Of these just over 44,000 were supported by out of State expenditure, the remainder by the domestic market. This represents 7.5 per cent of non-agricultural employment and 11 per cent of service sector employment. In 1988 over 69,000 jobs were supported by tourism activity. I repeat that figure because it is significant. On average, it takes about £18,000 of export tourism revenue to support one job in this country. The comparable figure for domestic tourism revenue is £20,000. To put this in context for the House, it means that on average we need about 40 US tourists, 85 French tourists or 65 German tourists to support just one job.

There are many difficulties facing the development of tourism. In the context of the motion, unfortunately, not least among those problems are the ongoing difficulties in Northern Ireland. The continuing political and military confrontations in that part of our country have seriously impeded Ireland's image as an island and have hampered the efforts of those in tourism to condition people to consider Ireland as a holiday destination. Bord Fáilte over the past 12 months have launched new television campaigns in certain key markets, such as the United States and Britain, to try to overcome his problem.

But, the Northern Ireland problem is but one of many that need to be addressed. The abuse of our environment is a serious difficulty and I am glad to say that in the context of Ireland's Presidency of the European Community the Green Presidency of Ireland will go some considerable way to reducing and eventually eliminating many of the environmental problems that have come with our relative affluence in the last two decades.

Also, for many years tourism lobbies have been making representations to successive Governments about the rate of VAT and excise duties, particularly applying to car hire and coach hire. I am particularly pleased that in the recent budget a start has at last been made in reducing punitive taxes particularly in VAT and excise rates. This is bound to have a spin-off advantage in the tourism sector.

Problems relating to crimes against tourists, particularly in the Dublin area, have given this country a bad image in recent years. It is a problem that all emerging or highly developed countries have had to face and I do not think that Ireland is any different from many of the countries in the developed world in having to combat this type of urban violence which is so indiscriminate in its execution. It is unfortunate for Ireland, which has a huge dependence on tourism. But these are isolated incidents. Taking Dublin out of the picture, on a national basis incidents of muggings of tourists are isolated. It is unfortunate, because it has not been our tradition to abuse tourists in this way, that the media, obviously, will highlight these cases, more in a strange, wondering way rather than in attempting to damage the image of Ireland.

Another issue in recent years which obviously hampered our development, particularly in the angling area, was the ongoing rod licence dispute. While as I speak there are yet to be important meetings held in the west to make a decision on the recent initiatives of the Minister for the Marine, it is heartening to note that as of this time a number of the associations representing fishing interests have already met and have welcomed the Minister's initiative. I would like to go on the record of the House in congratulating the Minister for the Marine in what has been a difficult and protracted dispute. I admire him for his negotiating and diplomatic skills in bringing this problem to a speedy and happy conclusion, as now seems to be the case.

The cost of access transport from some of our overseas markets has also been a problem in inhibiting tourism development here, especially from countries such as Italy, Scandinavia and Spain. The recent decision of the European Community to resolve finally the difficulties that Aer Lingus had faced with fifth freedom rights operating on their Dublin/Manchester/Milan route is to be welcomed as it obviously will mean that there will be better opportunities for growth in the Italian tourist sector and more Italians visiting this country. In regard to Ireland's participation in the forthcoming World Cup in Italy many Irish people will be visiting Italy. Considering the tremendous positive contribution that Irish football fans made to the image of Ireland when we participated in the European championships, if the same level of behaviour is repeated in Italy, and I have absolutely no reason to doubt it, it is bound to have spin-off benefits and advantages for Ireland as a country.

Prices across the board cause difficulties for us as a tourist nation but there is one other problem. I touched on this in a previous debate but I feel it bears repeating in the context of this motion. It is the ongoing problem of unapproved accommodation which is not subject to meeting the requirements of any statutory authority and does not have to satisfy fire, health, VAT or rates obligations. This is something which needs to be addressed by the Government. Under the Tourist Traffic Acts, Bord Fáilte have statutory responsibility for the registration and approval of tourist accommodation. The registration and approval system is however voluntary in that proprietors of accommodation may or may not choose to have their premises registered with and approved by Bord Fáilte. For many years, indeed going back to 1975, Bord Fáilte have been seeking legislation to license all tourist accommodation. Many detailed submissions have been made to successive Governments and these have had the full support and backing of the tourist industry. I believe it is essential that the visitor to this country is accorded statutory protection, particularly in the area of basic needs such as accommodation and food. While the unapproved sector is precluded from all Bord Fáilte marketing, promotional and development activities, it inevitably benefits from the spin-off effect of Bord Fáilte's national advertising. Yet it does not contribute in any way to the cost of this, unlike the approved sector.

Bord Fáilte estimate, by sample surveying, that the ratio of unapproved accommodation in this country is three to one. This implies that the total number of units of unapproved accommodation available to visitors totals approximately 7,000. I believe, and I repeat, that the only effective way to deal with the problem posed by the unapproved bed and breakfast establishments is to enact comprehensive and effective legislation, imposing severe penalties for breach. We are dealing with an extremely important market in relation to the economy. When one considers that there are upwards of 7,000 bed and breakfast units operating outside the constraints and the registration procedure of Bord Fáilte, the body charged with maintaining standards in our industry, it is past time that legislation was considered in that area.

Tourism, as I said at the outset, is now a priority area for investment. The Government recognise the economic benefits that will arise from the doubling of tourist numbers over the next five years. In order to achieve the targets set by the Government for the industry, Bord Fáilte have formulated an exciting product development strategy which will shape the tourism industry over the next few years so that it will meet the challenge of accommodating an additional two million visitors by 1992. The target set for tourism cannot be achieved by a marketing drive only but must be accompanied by substantial and sustained investment. It is evident that potential for investment exists and currently Bord Fáilte are aware of proposed investments in this country to the scale of over £1 billion. The task of Bord Fáilte is to bring this investment to fruition so that it can impact on the tourism targets and generate economic benefits both in terms of employment generated and export revenue earnings.

Various investment incentives are now available to anyone who wishes to invest in and contribute to the development of Irish tourism. Here again the Minister for Tourism and Transport is to be commended on being among the first of his Government colleagues actually to bring forward a plan to the public based on our recent allocation of Structural Fund money. I am aware, of course, that other Government Departments will be presenting plans in their own areas. The following incentives and interventions are currently available; business expansion schemes, which are already beginning to bear fruit around the country, especially in the area of hotel development, and the International Fund for Ireland. Of course Bord Fáilte, as consultants to the IFI, administer two schemes on behalf of the fund under the tourism programmes — the accommodation amenity scheme and the tourism amenity scheme. The purpose of the schemes is to encourage the provision of recreational and leisure facilities at hotels and other accommodation and to improve the range of tourism facilities in order to attract increased tourism to both parts of Ireland but in particular to the Border area. Grants of up to 50 per cent of the cost are available towards the provision of a wide range of facilities and amenities. The grant schemes under the IFI have achieved major investment in the Border counties. Naturally, coming from a Border county, I welcome this initiative and pray that it continues because for the first time since the foundation of the State, or certainly since tourism became a major factor in our economy, the input of private investment money for the development of tourist amenities and accommodation is very significant and on-going.

In the context of the International Fund for Ireland I would also welcome the recent decision of the Government to include in their operational programme for tourism development to 1993 the decision that work on the Ballinamore-Ballyconnell canal will go ahead. This project which will cost between £15 million and £20 million, made up of Irish, IFI and European Structural Fund money, will be one of the biggest economic inputs into the life of my part of the country since the foundation of the State. I can only recommend to the Minister and to the Government that they initiate the scheme. The ESB, who have the contract for this development, should be given every assistance to get it up and running so that the first boats will start coming through the Leitrim lock within the next couple of years.

In addition, the IFI have also indicated their support in principle for a national reservations and tourism information system and an all-Ireland computerised genealogy system, two matters which, in an all-Ireland context, can only help to improve the tourist numbers into Ireland.

Finally, in the area of incentives Bord Fáilte have opened an investment advice centre at their Baggot Street head office in Dublin. This facility enables the general public to obtain advice and information on all aspects of tourism investment. The centre is open full time and provides information on incentives, tax concessions, services provided by Bord Fáilte, general information on legislation relative to the tourism industry and details of investment opportunities on a broad range of tourism activities.

We are living in exciting times for Irish tourism. With the input of Structural Fund money, the International Fund for Ireland money and private investment coming from various sectors on an on-going basis, it looks like the targets which the Government have set for the tourism industry will not only be met but will be exceeded. In that context it would benefit all of Ireland if all the various component parts of the tourism industry helping to attract the visitor to this island were encouraged to ensure that, when the next set of statistics on tourism growth into the early nineties are published, Ireland will not be showing a net decline but a net increase. I commend the motion to the House.

I formally second the motion. It is timely that the motion comes before this House because at present the EC are spending a substantial amount of money encouraging the development of our tourist industry. We cannot continue to isolate ourselves and develop the tourist industry without recognising that the North and South together make up a very small patch in the world. There is a readiness in the North to recognise that by joining together we can do a very good promotional job, eliminate waste and be much more effective in our marketing campaign. We should now respond in a positive way to the signs from the North that they are prepared to accept a joint approach.

I think the EC will be ready to match funding of any programme we put forward. We have a duty to identify areas where it is possible to promote industry and provide jobs. There are areas North and South, where the potential for providing additional jobs is restricted. Money can be spent usefully in the promotion of tourism and worthwhile jobs will be created from the development of the tourism industry. It behoves all of us to recognise the job potential of the tourist industry. Money cannot be spent without having consideration for the overall development plan of the tourism industry.

Every village in Ireland wants to produce coloured brochures because they feel that their area will be left out if they do not have as good a brochure as the bigger town or village. It has to be recog-nised that this kind of piecemeal marketing is not getting us anywhere. There are about six brochures on County Donegal and perhaps six on Galway and Kerry also. This has to be confusing for tourists. There is a very expensive brochure on cruising holidays in County Fermanagh, while further up in Enniskillen, there is more massive advertising. It has become apparent that there is a need for co-ordination and a joint approach in this regard.

The EC will not provide grant funding continuously for the next ten years and it would be a tragedy if we miss the opportunity of the structural fund support we are now getting. This country may have to join with the authorities in the North in putting new structures in place to jointly promote tourism. But there is no point in paying lip service to it. If the head of the tourist board in the North expresses the wish that we market the island jointly, and the head of Bord Fáilte expresses the same wish in Dublin, that is all right while we are watching television back home; but really we have to move to market the nation here because at the end of the day we are still a very small island with a very small population when compared with the European scene. I would therefore urge the Minister to press the Government to take some positive steps to organise a joint marketing campaign. I have met many groups across the Border who are prepared to enter into a joint venture.

In the area from Bundoran to Limavady we have had no difficulties in forming a new tourism structure called NorthWest of Ireland, but even this is only piecemeal. It is only tackling the overall problem in a small way. Even people who differ from us politically are prepared to join with us to market the island as a unit. There is a little part in my own county of Donegal where there are about 130 lakes. How many people in Europe know that there are 130 lakes to be found within a radius of a couples of miles, all of them stocked and ready for fishing? This is what makes me enthusiastic about supporting the calls for a joint marketing venture with our friends across the Border, who have exactly the same problem. The political scene is changing to the point where we must recognise that, whether we like it or not, we are going to have to join together to work for the common good. I would strongly urge the Minister to continue to press the Government in this regard. I know there is no lack of commitment or enthusiasm in getting better value for money in the promotion of the tourist industry. I hope that this motion in the Seanad will receive unanimous support and that it will be recognised as our attempt to highlight something that is long overdue and crying out to be achieved.

I think there is no problem with this motion before the House today. I am glad the Government party have tabled the motion and given us an opportunity of discussing the possiblities that lie on both sides of the Border with regard to tourism. We are now entering an era of great potential and promise for tourism in the whole island of Ireland. While there has been much talk and a genuine drive by the present Minister, Bord Fáilte and many others interested in tourism, I often wonder if we are making the desired progress. I have always felt that tourism was the poor relation when it came to Government decisions. I am old enough to remember the time when few tourists came to this country. The war in the forties interfered with the arrival of the first tourists but thereafter there was a great influx from the Continent and from other parts of the world. It would appear that we needed to do little or nothing to encourage the foreigner to visit our shores. However, I do not think this was a good thing for us because it made us lazy and in many instances it made those who were benefiting from the visitor greedy and there was a lot of overcharging. The fifties and sixties were a great period for tourism in Ireland until the start of the troubles in the North. That put a black cloud over the entire island as far as foreign visitors were concerned.

During the sixties and seventies a lot of money was spent on roads and major grants were given to Bord Fáilte and local authorities to improve the roads to facilitate the tourist in getting from one town to another; but little else was done and I regret that. Every town in Ireland has a great heritage, one that we need not be ashamed of, and information on these towns is sought by people from every corner of the earth. We did not do enough in past years; we probably concentrated on the wrong aspects. While road improvements were very welcome, not only for tourists but for the natives, it was not enough to attract tourists. In many instances in recent times tourists have told me that it is not the wide and improved roads in the west that attract tourists — I know the Senator on my immediate right might not like to hear me say that — but rather it is the narrow roads that attract them.

We need to put a new emphasis on tourism. While I do not disagree with some of the figures that have been mentioned here this evening regarding the increase in tourism over the last couple of years, I believe we have not reached anything near the potential that is there and has been there over the last few years. Let us remember that the weather played a very significant part in bringing new tourists to our shores.

I believe the Irish people generally have not appreciated the value of tourism. The Government over the last few years have been putting extra emphasis on tourism. There have been a lot of fanfares and trumpet blowing, but how many people have taken notice? How many people today would be able to tell you that this is the European Year of Tourism? A special launching took place in Dublin Castle in the last week of January, but it got very little publicity. It merely got mention in the papers but how many people took any notice of it? We have to devise a programme to educate the public on the great value of the tourist trade. We are entering an era now where it could be our greatest industry. Bord Fáilte and the regional tourism organisations are doing quite a good job and are bringing to the notice of more and more people each year the value of tourism, but the rate is not fast enough.

Too little attention has been paid to tourism by many local authorities and by the general public. There needs to be far greater co-operation between local authorities and the regional tourism organisations and it is of the utmost importance that we get this co-operation. When Bord Fáilte set up the regional tourist organisations many local authorities felt that if they appointed members, that was their share in so far as tourism was concerned and that is a great pity. Even in my own local authority I find it very difficult to get the members to realise the value of tourism. It should be easier for local authorities in other places of the country, but in the Dublin area we are inclined to leave it to Bord Fáilte. Indeed, recently when I sought an increase of £2,000 in the allocation to Bord Fáilte I could not even get it on the agenda, and that is to be deplored. It shows a lack of interest from the other members of the local authority. However, that is a matter I will take up in that body on another day.

The general public have a far greater role to play in attracting tourists to this country. I disagree somewhat with what the previous speaker has said about there being too many brochures around. I have always found in my travels in the past in different countries that every town had published a booklet or leaflet. I do not think all that information can be put into one comprehensive booklet. Each town is an individual place and, even if the information is put into a comprehensive booklet, it is inclined to be lost. With due deference to Senator McGowan, I think it is important that every town should have its own booklet. In Dublin county we have started such projects. We had the launching of the Balbriggan heritage project last week and, with the assistance of Dublin County Council and a local heritage committee we issued three booklets. We are doing the same in Tallaght. I am all in favour of that. These places are referred to in a comprehensive brochure from Bord Fáilte, but let each town have its own promotion.

I remember speaking — I forget whether it was in this House or the other House when I was there — about a town in the Minister's own county which I believe has tremendous potential. It is off the beaten track, but if there was a committee working in that town it would attract far more visitors. The visitor is inclined to want to go off the beaten track but he is not encouraged to do so because we do not have this type of publication. The town I refer to is Athenry, which I believe has great potential and a great history. It is a most interesting place but has far too few visitors, even native visitors. I am not talking so much about the foreign visitor as the native visitor, but it would attract foreigners as well.

We have got to educate the general public to avoid littering. Despite legislation being passed by the Oireachtas, quite an amount of littering is still going on. A short distance from this capital city you can still see abandoned cars, washing machines, fridges, television sets — all sorts of household appliances which are just carted out by individuals and dumped on the mountainside or in ditches along the roads in Dublin county and adjacent counties. We have to educate the public not to do that, because no matter what laws are passed — and stiff fines have been imposed in a number of cases which have been brought to the courts in my own county — the problem seems to be increasing and there is no slacking off of this kind of dumping. Domestic appliances not made to last as long now and, if one gets a new washing machine, there is a difficulty in getting rid of the old one. Thankfully, in Dublin county we have a programme whereby our tipheads are open to the general public for a minimal charge of 50p and that alleviates the problem somewhat. But there are some people who will not pay even that 50p and will not go as far as the tiphead. This is destroying the appearance of our countryside and affecting the environment. A few short years ago our environment played a vital part in attracting people to our shores but I am afraid that is not the case now. Unless steps are taken to correct the situation the tourist trade will no doubt suffer.

One problem that dissuades visitors from abroad is the fact that the IDA attract chemical firms to this country. I firmly believe there is a great future for our country with regard to tourism. As I said earlier, I can see it becoming our greatest industry if we harness it correctly. I believe there are hundreds of thousands of Europeans and people further afield in America and Australia waiting to come to our land because of our clean environment. I hope the Government will pay attention to this and to try to keep our environment clean. I would like to see co-operation and discussions between Bord Fáilte and the IDA in this regard. I have the figures for the increase in the activities of the chemical industry in Ireland over the past few years and it is quite frightening. I hope there will be that co-operation between those two bodies.

Debate adjourned.
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