Dáil Éireann Debate, Tuesday - 21 May 2013
146. Deputy Clare Daly asked the Minister for Finance the levels of payment the Office of the Financial Ombudsman has achieved in the past two years for complainants; if he has plans to require the Financial Ombudsman to publish in their annual report the perpetrators of financial injustice against customers. [23672/13]
Amharc ar fhreagraFirstly, I must point out that the Financial Services Ombudsman is independent in the carrying out of his duties. I have no role in the day to day workings of the office. However, the Financial Services Ombudsman has informed me that the information requested by the Deputy is as follows:
|
Year |
Complaints Received |
Compensation Awarded |
|
2012 |
8,135 |
€1,734,218 |
|
2011 |
7,287 |
€2,244,030 |
The amendment to the Central Bank (Supervision and Enforcement) Bill 2011, which I proposed at Committee Stage, and was agreed on 24 April 2013, will provide the Financial Services Ombudsman with the power to name, in certain circumstances and subject to certain conditions, financial service providers where the Financial Services Ombudsman has upheld or substantially upheld complaints.
