Records indicate that the amount spent by my Department on externally delivered software supports, systems development, website supports, helpdesk supports and other IT consultancy in each of the years is as follows:
Year
|
Amount
|
2010
|
€3,658,005
|
2011
|
€2,933,832
|
2012
|
€2,997,635
|
2013
|
€2,905,128
|
2014 (to 8 July)
|
€502,600
|
The reduction in annual spend since 2010 has come about through support cost management processes including retendering, through retiring some older technologies and because my Department has been able to in-source certain support works where particular skills became available in house. However, some of these savings are contingent on the continued availability of appropriate in-house resources, and on the level of new ICT development activity which will be significant in 2014.