Carer's Allowance Payments

Dáil Éireann Debate, Wednesday - 4 November 2015

Wednesday, 4 November 2015

Ceisteanna (42)

Mick Wallace

Ceist:

42. Deputy Mick Wallace asked the Tánaiste and Minister for Social Protection if she is aware that a person (details supplied) and several other recipients of the carer's allowance in County Wexford did not receive their weekly payment recently due to a glitch in the system; her views that it is appropriate that the choice they were given is to either wait a week for a repayment or to travel, at their own expense, to the local community welfare office, which for some is a round trip of up to 35 kilometres; if her Department plans any remedial action in this regard; and if she will make a statement on the matter. [38519/15]

Freagraí scríofa

Tánaiste and Minister for Social Protection

The Department apologises that, due to a technical issue, payment of carer’s allowance to the person in question for week commencing 29 October 2015 was delayed and cannot be paid until today, 4 November 2015 when she will receive 2 weeks payment for the 29th and 4th. The issue which caused this situation to arise is being resolved.

In the meantime, the person concerned was advised that if her means are insufficient to meet her needs until payment can be made she can avail of the option to apply for a means tested supplementary welfare allowance from her local community welfare service.

Again the Department apologises for this delay.