Friday, 6 September 2019

Ceisteanna (1516)

Catherine Murphy

Ceist:

1516. Deputy Catherine Murphy asked the Minister for Communications, Climate Action and Environment the number of complaints his Department received under the customer service charter in 2017, 2018 and to date in 2019; if his attention has been drawn to issues and or problems in having complaints registered; and if he will make a statement on the matter. [35639/19]

Amharc ar fhreagra

Freagraí scríofa (Ceist ar Communications)

There were fifteen customer complaints received by my Department in 2017. There were thirteen customer complaints received in 2018. To date in 2019 the Department has received twenty-one complaints.No issues or problems in registering complaints have been brought to my Department's attention.