Dáil Éireann Debate, Tuesday - 20 February 2024
406. Deputy Michael Ring asked the Minister for Justice why documents which were due to be returned to a person (details supplied) in County Mayo since November 2023 have not been returned to date; when these documents will be returned; and if she will make a statement on the matter. [7551/24]
Amharc ar fhreagraI can advise the Deputy that an incomplete travel document application was received, from the person referred to, on 17 November 2023. The application will be returned shortly with instructions on how to complete the application. They should also be aware that the cost of the travel document has decreased to €55 per application.
In recent times the Unit has experienced a very high volume of applications requiring processing. Efforts are being made to process applications as quickly as possible and additional resources have been provided such as the provision of additional staff to the Unit and the roll out of replacement technology.
All non-emergency applications are processed in strict chronological order. The Unit are currently are currently processing applications received in late September 2023.
The processing time of Travel Document applications is currently 22 weeks upon receipt of a fully complete application.
Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy's view, inadequate or too long awaited.
