Dáil Éireann Debate, Wednesday - 22 March 2017
123. Deputy Catherine Connolly asked the Minister for Finance the number of staff employed at the Financial Services Ombudsman; the vacancies that exist; the qualifications of the staff; and if he will make a statement on the matter. [14496/17]
Amharc ar fhreagraThe Financial Service Ombudsman's Bureau (FSO) publishes staffing levels and details in its annual report. It also provides details of its current staffing arrangements on its website. I understand that there were 34 staff employed in the Financial Service Ombudsman Bureau at the end of 2016. This was broken down as follows:
- Ombudsman/Deputy Ombudsman - 2
- PA to Ombudsman - 1
- Senior management group - 3
- Adjudication & Legal Services - 5
- Corporate & Information Services - 8
- Dispute Resolution Services - 15
There were four vacancies which have since been filled through an open competition.
The qualifications of FSO staff reflect the above organisational structure as well as the wider system within which the FSO operates. Qualifications held by FSO employees include legal and compliance qualifications, mediation accreditation, corporate governance, financial services qualifications and general management.
